All Technology articles – Page 368
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Opinion
Stores play catch up
A quick dash into M&S in Hammersmith yesterday certainly highlighted the point that customer expectations have been raised by the internet.
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News
Carphone plans service alarm roll-out after trial
Carphone Warehouse is planning to roll out a managed service for store security alarms after a successful trial.
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News
I Want One Of Those to slash IT costs with Suse Linux platform
I Want One Of Those is set to reduce its IT operational costs by 10 per cent after standardising its computing platform on Suse Linux Enterprise Server.
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News
Ryman combines processes with integrated software
Ryman is in the process of implementing a single integrated head office system that will cover its financial, inventory management and distribution processes.
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Analysis
The platform for growth
As e-commerce matures, can retailers gain an edge by developing their own web site, or are they better off with a service provider? Joanna Perry reports
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Analysis
A platform for growth
As e-commerce matures, can retailers gain a competitive edge from developing their own web site, or are they better off working with a service provider? Joanna Perry reports
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Analysis
Platform for growth
As e-commerce matures, can retailers gain a competitive edge from developing their own web site, or are they better off working with a service provider? Joanna Perry reports
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Analysis
Social networking: Retailers’ community challenge
The popularity of social networking is soaring and retailers want a slice of the action. Katie Kilgallen assesses the benefits
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News
Tesco.com to tighten up e-mail marketing
Tesco.com is planning to make its e-mail marketing campaigns more targeted after signing up database marketing services company Epsilon International.
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News
Dolcis revamps store systems under new owner
Dolcis has begun a roll-out of a new store system as part of the IT overhaul taking place to separate it from previous owner Alexon Group.
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News
Next ups staff efficiency with management software
Next has improved staff efficiency in its stores after implementing a workforce management system.
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Analysis
In the detail
Millions has been invested in CRM systems, but return on investment focuses on marketing. Joanna Perry reports
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News
DSGi eyes cost savings with printing rethink
DSGi expects to save at least US$1 million ( 497,224) a year by using a managed printing infrastructure that has been implemented by Lexmark. Nearly 5,000 monochrome and colour laser printers, along with multifunction devices, have been installed at DSGi’s headquarters, stores and distribution centres. All devices have been added ...
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News
Perfume Shop overhauls store communications
The Perfume Shop is migrating its store communications to an electronic format following the roll-out of an intranet application. Store managers now receive about 15 messages a day through the system, in addition to one longer weekly message that provides a summary of the promotional and marketing activity taking place. ...
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News
Woolworths rejigs site after customer survey
Woolworths is making changes to its web site after conducting an online survey of customers’ experiences on the site.
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News
Multichannel retailers trump pure-plays on customer experience
Boots, Marks and Spencer and John Lewis among the high street giants leading the way
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Opinion
Customers are taking control
A new web site combining shopping and social networking allows consumers to give retailers a helping hand
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Analysis
The People Revolution
Dublin department store Arnotts is about to complete a two-year IT overhaul that will be the backbone of future growth. Joanna Perry learns why educating staff has been key to its success