All Technology articles – Page 336
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OpinionDigital Britain: Government report trails e-commerce
The Digital Britain white paper published yesterday didn’t come up with much new, but it did highlight how far behind the e-commerce industry the Government is in its thinking.
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NewsRetail Week Technology Awards 2009 winners announced
The winners of Retail Week’s Technology Awards for 2009 were announced last night at the ceremony in London.
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NewsCOO parachuted in to steady struggling Threshers owner
A new chief operating officer has been parachuted in to troubled Threshers owner First Quench Retailing, replacing its IT and central operations directors, who have both left the business.
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News
Barclaycard sets up 200-strong loyalty team
Barclaycard has assembled a team of 200 people to work on the launch of the loyalty programme it is planning to set up in conjunction with retailers.
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NewsHouse of Fraser reintroduces IT director to aid service
House of Fraser has reintroduced the role of IT director as part of a drive to improve customer service.
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NewsCarphone Warehouse to roll out standard operating procedures
Carphone Warehouse is to issue standard operating procedures to all stores at the end of June as part of an efficiency drive using best practices learned from Best Buy.
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NewsHouse of Fraser to trial product videos
House of Fraser intends to begin trialling product videos on its website in the Autumn to measure the impact on sales.
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OpinionNRF lobbying on PCIDSS could be bad news for UK retailers
The US retail trade body the National Retail Federation has added its voice to the growing chorus of calls for the way the Payment Card Industry Data Security Standard operates to be reassessed. But its recommendations may not be as helpful for retail in the UK as they first seem.
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NewsInditex uses web platform for improved shipping visibility
Inditex has centralised its shipping logistics information and control onto a single web platform.
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NewsOasis casts online net wider with iPhone App
Oasis launched an iPhone application this week to give customers easier access to its website content while they are on the move.
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NewsOnline jeweller Astley Clarke plans relaunch
Luxury online jeweller Astley Clarke is to relaunch its website this autumn as part of its plan to become the world’s leading online jewellery boutique.
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AnalysisThe retail awards no one wants to win
Hindsight is a wonderful thing, but even the best retailers get it wrong sometimes. Charlotte Hardie looks back at some of retail’s biggest strategic blunders and asks what we can learn from them
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NewsShoeboxx.co.uk creates a digital repository for receipts
Shoeboxx wants to get retailers and consumers onboard with its idea of creating a digital repository for receipts. The idea is that a customer carries a Shoeboxx card, which a retailer can swipe at its tills. The receipt is then sent electronically to the customer’s account online where they can ...
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AnalysisPeter Swann talks maximum IT efficiency at WHSmith
WHSmith’s other Swann – IT director Peter Swann – talks to Joanna Perry about how the retailer’s efficiency drive has left it well placed to get value for money in the downturn
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Analysis
Loyalty schemes
As Homebase becomes the latest retailer to sign to Nectar, we ask how loyalty schemes work and what benefits they can bring
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OpinionIT needs a direct line to the boss
There is a link between how successful retailers are and who their IT chiefs report to, according to research published by Retail Systems Research.It has found that retailers with the best like-for-like sales performances are much more likely to have chief information officers or IT directors that report to ...
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NewsLidl invests in document management system
Lidl UK is to introduce a document management system within its property division that will digitise more than 200,000 documents.
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News
Jacobs to replace software platform across all channels
Photography retailer Jacobs is to implement a Microsoft-based multichannel platform from Maginus across its business.
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NewsSainsbury’s appoints Rob Fraser as new IT director
Sainsbury’s has appointed former Boots group IT director Rob Fraser to its operating board as IT director, replacing Angela Morrison, who leaves the grocer this summer after four years as IT and change director.
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NewsVirgin Media steps up retail expansion with 50-store plan
Technology and entertainment retailer Virgin Media has announced an aggressive roll-out of its store format in an attempt to significantly increase its high street presence and to capitalise on lower rents and landlord incentives.