All Technology articles – Page 265
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AnalysisVideo: Retail bosses highlight retail skills shortage
Finding talented staff across retail has become more difficult in the last 18 months, retail bosses said at Retail Week Live today.
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NewsRetail Week Live: Combine physical, human and digital elements in retail says Fitch
Retailers must combine the physical, human and digital elements of retailing in order to edge ahead of their competitors, the strategy director of branding agency Fitch said at Retail Week Live today.
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AnalysisVideo: Retailers should emphasise trust as well as develop online says Maplin chief
Retailers should put as much emphasis on relationships and trust as they do on online development, according to Maplin chief executive John Cleland.
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NewsRetail Week Live: M&S 'delighted' with Cheshire Oaks performance
Marks & Spencer head of new channels Benjy Meyer said the retailer is “delighted” with the performance of the technology in is multichannel showcase store in Cheshire Oaks.
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NewsRetail Week Live: Role of stores will change dramatically
The role of stores will change dramatically in the future, retailers at Retail Week Live said today.
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AnalysisVideo: Debenhams' Cristofoli - ‘Anonymous’ consumers demanding better service
The growth of “digital anonymity” is presenting a whole new set of customer services challenges to retailers, according to Debenhams’ marketing director.
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NewsRetail Week Live: Retailers must understand the omnichannel customer journey
Understanding the customer journey is one of the biggest challenges facing retailers as they strive to become omnichannel, according to a panel at Retail Week Live.
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NewsRetail Week Live: Better insight needed to boost loyalty
Retailers have to work harder to get customer insight right, delegates at Retail Week Live have heard.
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Opinion
Blog: Retailtopia - mapping out a proper returns journey
BT is today launching the findings of Retailtopia, a year-long investigation into the challenges facing the retail supply chain. I was lucky enough to be involved in a panel discussion to review the findings of the research and two words dominated the event: transformation and urgency.
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NewsMajestic Wine to relaunch website with personalised ranges
Wine warehouse Majestic Wine is to relaunch its UK website to feature localised ranges and improved customer recommendations this summer after hiring multichannel consultant Javelin Group.
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NewsRiver Island uses image recognition technology in Rihanna campaign
River Island is using image recognition technology to boost its marketing material for its new Rihanna for River Island collection.
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NewsSuperdrug to roll out Wi-Fi and interactive in-store radio
Superdrug is launching free Wi-Fi in all stores as it introduces interactive in-store radio to strengthen its customer engagement.
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OpinionComment: How social media and mobile have changed attitudes to privacy
When it comes to softening up shoppers and making them more comfortable sharing personal information with retailers, nothing has done a better job than social media sites.
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OpinionComment: Retail technology – what are the new innovations?
Some of the most impressive work undertaken by multichannel retailers over the past 12 months has been in the once unglamorous arena of the supply chain.
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AnalysisAnalysis: Mobile technology gives shoppers the advantage
The mobile phones in shoppers’ pockets can give them access to better technology than is often available to staff on the shopfloor.
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AnalysisAnalysis: System integration - multichannel's new reality
As the lines between bricks-and-mortar and online retail continue to blur, Retail Week examines how integrated supply chains underpin the multichannel future.
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AnalysisAnalysis: Technology plays a part in improving customer experience
Technology is playing a central role in improving customer experience. Anna Richardson Taylor finds out how retailers are using it.
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NewsLidl equips managers with iPads to improve store performance
German discounter Lidl is to equip its UK area managers with iPads featuring a specially designed in-house app after investing £500,000 as part of the Lidl Mobile Office initiative.
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AnalysisAnalysis: Asian retailers on the rise in pursuit of growth
Homegrown retailers are expanding rapidly in many Asian countries. We highlight 10 companies to watch as they extend their reach.
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OpinionBlog: Clubcard TV is just the start of the journey
A couple of years ago if someone had told me I was going to be MD of Clubcard TV, it would probably have conjured up visions of a TV channel promoting Tesco products to Tesco customers.