The stories that rocked retail in 2023

Wilko fascia on store exterior

2023 was frequently a tough year for retail. From the ongoing cost-of-living crisis to the travail of the pureplays and the collapse – and rebirth – of a much beloved high street institution, here are the stories that shook the industry

Surging retail crime 

While a growing problem for retailers since the dark days of the pandemic, 2023 was the year that crime – and shoplifting in particular – began to dominate headlines.  

 

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