Jacqueline Gold: We won’t let landlords jeopardise our success

Jacqueline Gold

You don’t have to be the chief executive of a retailer to know there has been a fundamental shift in the retail property market.

Just walk through any shopping centre or high street. The seismic change in the way people shop, with an ever-increasing proportion of sales shifting to online, has been compounded by consumer uncertainty as the Brexit process drags on.

Certainly, the past 12 months have been the toughest I can remember in my 38 years in the retail business. It’s been really difficult out there, and if I’m totally honest, we’ve not always helped ourselves at Ann Summers with a few own goals.

The good news is we’ve brought in some amazing talent – almost an entirely new senior management team – and I’m confident we are on our way back after this difficult year.


Already have an account?

Want to read more?

Register for LIMITED guest access

Register now

Sign up for a month FREE trial

Subscribe now