General merchandise

The latest news, analysis, data and video on general merchandise retailing including Argos, Poundland and Wilko.

Our top read on general merchandise



Analysis: Five retailers that could be Britain’s next £1bn brand


With Gymshark securing unicorn status last month, just eight years after it was founded by former pizza delivery boy Ben Francis, who could be next? Retail Week looks at the businesses that have the potential to become Britain’s next £1bn brand.


Explore: General merchandise



Interview: WHSmith duo Cowling and Keir – why our travel division isn’t grounded


As WHSmith launches its one-stop-shop at Heathrow Terminal 2, chief executive Carl Cowling and managing director Toby Keir tell Retail Week why they believe the sky’s the limit for the travel division – despite tough times on the high street.

WHSmith Heathrow

Photo gallery

Store gallery: WHSmith’s new ‘blended essentials’ Heathrow store


WHSmith’s latest travel retail concept, launched in Heathrow airport’s Terminal 2, features a mix of health and beauty, gifts, books and snacks to create a travel one-stop-shop.

Click & Connect Barclaycard DecathlonImage 1


Storeworker 2.0: the new responsibilities for frontline staff


The role of store staff is changing. Covid, new shopping habits and fewer in-store roles have created a wealth of extra responsibilities for shopworkers. Retail Week looks into the skills needed for Storeworker 2.0.

How Nike, Unilever and Gymshark are building DTC empires – and the retail fightback

How Nike, Unilever and Gymshark are building DTC empires – and the retail fightback
  • Hear from bosses at Nike, Nespresso, Gymshark and Heinz on how and why they have bypassed legacy retail
  • Learn how retailers can use data and great customer experience to work with DTC brands
  • Gain insight into the most disrupted sectors including food, fitness, and health and beauty
  • Adidas predicts 60% of its sales will be DTC by the end of this year