Retail Voice – Page 29
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Retail Voice
What 2017 peak figures reveal about consumer behaviour
DPD chief executive Dwain McDonald shares his thoughts on the golden quarter of 2017 and planning for the 2018 peak trading period.
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Retail Voice
The retail customer experience of the future
Oracle’s Antony Welfare explains why customer experience offers retailers the biggest competitive advantage.
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Retail Voice
Utilising digital technology effectively in retail
Florian Rotberg, chairman of the Digital Signage Summit, outlines his highlights from a recent round table held by Integrated Systems Europe.
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Retail Voice
Is there a risk of the supply chain being left behind?
Are logistics solutions suffering from a lack of state-of-the-art advancements? Tony Morgan, consumer industries chief technology officer for IBM UK, investigates.
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Retail Voice
Three ways to turn festive shoppers into lifelong customers
Why brand purpose, consistency and transparency are crucial to long-term customer loyalty.
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Retail Voice
Why DPD is already planning for peak 2018
DPD chief executive Dwain McDonald shares his thoughts on Cyber Weekend and DPD’s drive to identify ‘home-shopping hotspots’ in 2018.
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Retail Voice
Supercharge your Christmas creative on mobile
Facebook’s Martin Harbech reveals five secrets to making the most of the festive period on the small screen.
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Retail Voice
Could 2018 be the year of augmented humanity?
With technology becoming more natural and instinctive, will 2018 be the year where artificial intelligence meets emotional intelligence?
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Retail Voice
Can footfall data predict future sales performance?
Breadth of coverage across key retail destinations and a high correlation with national spending data means retailers should ignore footfall statistics at their peril.
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Retail Voice
The impact of automation on the retail workforce
The impact of technology in the retail and logistics sectors will create huge opportunities for the most agile businesses.
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Retail Voice
Three ways to win over consumers in 2018
As a new year approaches, Komal Helyer of Pure360 discusses the key steps brands should take to keep up with customer expectations.
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Retail Voice
Open letter to UK retailers from Visa
Visa welcomes the recent decision by the UK High Court, which confirmed that our interchange fees, the fees paid by UK retailers and their payment providers to accept electronic payments, are lawful.
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Retail Voice
The battle for customer loyalty
Debbie Johnson, regional sales director for retail at Dell EMC, shares her vision for omnichannel strategy.
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Retail Voice
What’s going on with Black Friday?
DPD chief executive Dwain McDonald shares his thoughts on Black Friday and the peak period ahead.
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Retail Voice
How do millennials want to pay?
John Taylor at ClearPay looks at the evidence suggesting millennials are rejecting traditional forms of retail consumer credit.
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Retail Voice
Every retailer needs a new operating model
Michael Ross of retail analytics system DynamicAction discusses the need for a new retail operating model in the digitally enabled world.
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Retail Voice
What does your brand mean to consumers?
To have and to hold-on-to; The secret behind getting consumers to buy into your brand.
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Retail Voice
Digital tracking will be key to Christmas delivery success
DPD explains how its unique Your DPD app is set to play a leading role in the build-up to Christmas.
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Retail Voice
Is your CEO a bit like Jeff Bezos?
Why retail leaders should look to Amazon’s pioneering chief executive as they navigate a sector transformation.
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Retail Voice
Using data effectively for the bigger picture
Card transaction data is helping retailers close the loop between consumer insights and loyalty data for a more detailed view.