‘No bombast or self-proclaiming, but Steve Rowe leaves M&S transformed’
As Steve Rowe bowed out this week as Marks & Spencer chief executive, he left a business in one respect as he found it – in the midst of radical change.
In 2016, Rowe inherited a company that was almost a basket case – the rise of omnichannel shopping had left it beached, its clothing sales were being lost to a new generation of retailers more attuned to contemporary consumers. It lived on its legacy.
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