Comment: Price trumps customer service in the battle for online custom

Online sales soar to £6.4bn in November

Source: Alamy

Santander has quietly dropped my ISA interest rate to 0.1%. Irritated, I called them up to move it into another ISA account, which earns all of 2%.

 

Already have an account?

Want to read more?

Register for LIMITED guest access

Register now

Sign up for a month FREE trial

Subscribe now