All Online retail & ecommerce articles – Page 367
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NewsDigitally upskilling staff key to cross-channel success, says Asda multichannel boss
Digitally upskilling all staff is the key to achieving cross-channel success, according to Asda multichannel boss Jon Wragg.
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Opinion
Blog: Personally designed diamonds on iPads at DeBeers
The luxury market has often excelled in the digital sphere – it has the money to spend and the motivation because brands are keen to try something that will make them stand out.
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NewsGoogle launches retailer certification scheme
Retailers including Schuh have signed up to Google’s new certification service, Google Certified Shops.
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AnalysisM&S interims preview: A tale of two businesses
When Marks & Spencer posts first-half results next Tuesday the likelihood is that they will once again tell a now familiar tale of two businesses.
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NewsCoast online boss warns retailers must prioritise web localisation overseas
Coast’s head of ecommerce has warned that retailers who do not prioritise website localisation overseas will incur massive costs and could fail to attract customers.
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OpinionComment: Forget omnichannel, isn’t it all just retail?
Omnichannel, multichannel or just plain retail. Does the term by which the industry refers to the proliferation of ways it can interact and transact with its customers matter?
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NewsMorrisons grows new customers by 150% using phone data
Morrisons has increased its number of new and reactivated customers by 150% by targeting postal areas where people shopped with other grocers.
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NewsAO.com: Supplier buy-in essential to see return on investment in social media
Retailers will fail to see a return on investment with social media if they fail to get buy-in from their suppliers, delivery teams and customer call centres, according to AO.com head of brand and social media Yossi Erdman.
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NewsMobile sales "explosion" helps bring Shop Direct into the black
A mobile sales “explosion” helped etail group Shop Direct achieve its first pre-tax profit in a decade as it plans to invest £100m to propel growth.
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AnalysisAnalysis: How are etailers investing and innovating to rip down barriers to online shopping?
The quest to make online shopping as quick and convenient as possible has accelerated this year as retailers excelled themselves with slick fulfilment and innovative partnerships.
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OpinionComment: British etail leaders remain world’s best
Charged with developing and future-proofing the sales channel broadly regarded as having the biggest potential for growth in British retail, these individuals must be prepared to be leaders of innovation.
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NewsArgos predicts click-and-print will become new click-and-collect
Argos digital director Bertrand Bodson predicts that the rise in 3D printing means that customers will be clicking and printing rather than clicking and collect in the next ten years.
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OpinionComment: A robust supply chain is vital for international expansion
International expansion has become an established route to generating revenue growth for UK retailers, but the logistics of moving products across the globe can often put a strain on efficiency and profits.
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NewsShop Direct posts first pre-tax profit in 10 years
Etailer Shop Direct has reported its first pre-tax profit in 10 years despite sales edging up just 1%.
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NewsBreakfast briefing: Retail news on business rates, Boots and HMV
Retail news round-up October 29, 2013: Business rates revaluation postponement hits smaller retailers hardest; Boots establishes Smokers Anonymous clinics at over 500 stores and HMV revamps online presence with new site launch
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OpinionComment: How Amazon UK will take on the grocers
Whether it’s strikes in Germany, tax-related controversy or the occasional lapse in good taste in terms of product, Amazon is rarely far from the headlines.
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NewsRakuten’s Play.com aims to launch online presence for 200 high streets
A consortium of high street and retail experts, backed by Rakuten’s Play.com, is aiming to launch an online presence for 200 high streets.
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OpinionBlog: Upwardly mobile - the 34th floor pop-up department store
If you’re going to open a department store for just one day, location is everything. So choosing to set up shop at the top of one of London’s 10 most difficult places to get into might not sound like the best business idea. But it worked…
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NewsAmazon posts third-quarter sales surge after latest Kindle launch
Online giant Amazon has posted a 24% sales surge in its third quarter, when it also made a net loss of $41m (£25.3m).
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OpinionComment: Ecommerce investors are becoming ever more discerning
Valued at an estimated £78 billion last year and still growing rapidly, the UK ecommerce market is an extremely profitable sector that shows no sign of slowing down.