All Multichannel articles – Page 66
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NewsWHSmith's online customers have data distributed in mass emails after 'bug'
WHSmith customers have had private data sent to fellow users of the retailer’s website after a glitch with an online contact form.
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AnalysisAnalysis: Original Factory Shop's quest to become the UK's best-loved retailer
The Original Factory Shop chief executive Tony Page has lofty ambitions for a retailer that he has dubbed a “well-kept secret”.
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OpinionAmazon Fresh’s arrival in the UK will demand fresh thinking from grocers
Having successfully entered the grocery market in its home country, Amazon’s expansion into the UK now looks like a certainty.
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NewsFurniture Village profits surge as it gears up for website relaunch
Furniture Village has recorded a surge in profits for the year and cleared its bank debts as it gears up to relaunch its website.
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NewsSainsbury's introduces bagless delivery ahead of new plastic bag rules
Sainsbury’s has introduced a bagless delivery service as it prepares for new rules that will charge shoppers for the use of plastic bags.
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NewsFashion retail start-up Shopa shuts down after three years
The social online marketplace start-up Shopa has revealed it has ceased trading after three years.
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NewsSamsonite profits jump as retail sales growth outpaces wholesale division
Luggage manufacturer Samsonite has reported a 16.6% surge in half-year sales to $1.19bn (£762m), driven by growth in its retail business.
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AnalysisHow to reinvent retailers’ relationships with customers
Multichannel shopping has radically changed consumers’ relationships with retailers. A Retail Week report assesses how to meet shoppers’ needs.
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NewsNaked Wines launches new 'Text for Wine' ordering service
Online wine retailer Naked Wines has launched a new service that allows its customers to submit their alcohol orders via text message.
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OpinionWhat retailers can learn from Benedict Cumberbatch’s Hamlet controversy
To read the commentary on Benedict Cumberbatch’s Hamlet would lead one to assume that a failure of epic proportions is unfolding.
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NewsGadgets retailer Menkind plans expansion after buying competitor Red5
Gadgets and gifts specialist Menkind has bought counterpart Red5 and plans expansion in the UK and overseas.
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OpinionBlog: Why retailers are looking outside the industry for digital talent
House of Fraser is the latest retailer to look outside retail for talent, having turned to the US financial industry for a high-level digital recruit.
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OpinionBlog: Delivery firms must offer more options for UK workers
As offices crack down on work-time shopping deliveries, retailers and delivery companies need to offer more choice to consumers, says Mark Pettit.
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NewsFat Face boss on how board reshuffle paved way for online and US growth
Fat Face boss Anthony Thompson has revealed how a board restructure has set the business up for US expansion and online growth.
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NewsFat Face EBITDA falls as retailer plots expansion into the US
Fat Face said its full-year EBITDA dropped 7.1% to £36.5m because of increased investment and “unseasonably warm weather” in its second quarter.
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NewsAmazon expected to launch Argos-style click-and-collect service
Amazon is expected to launch an Argos-style click-and-collect service called Amazon Flex after preparations for a pilot were spotted in Seattle.
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NewsHouse of Fraser hires government online guru as digital director
House of Fraser has appointed the Ministry of Justice’s former head of digital Mark Madden to bolster its multichannel proposition.
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AnalysisStart-up of the week: In-store digital solutions provider Scoop
Start-ups in retail technology are growing and Retail Week is highlighting some of the best. This week Scoop is in the spotlight.
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NewsM&S multichannel director Laura Wade-Gery to take maternity leave
Marks & Spencer has revealed that Laura Wade-Gery will take maternity leave next month and will return to the business in early January.
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NewsRetail Week Hackathon: Find out more about the teams competing
Nine teams have been selected by a panel of judges to take part in the Retail Week House of Fraser Hackathon, in association with Infosys.