All Multichannel articles – Page 261
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News
Redcats to shut Empirestores with loss of 850 jobs
Home shopping specialist Redcats is to shut its agency business Empirestores, with the likely loss of 850 jobs, to focus on its e-tail operations.
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AnalysisA fitting solution
N Brown subsidiary JD Williams has taken on a product lifecycle management system that allows it to keep its product offer apace with today’s fast fashion and still improve quality. By Joanna Perry
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News
Online searches for post-Christmas Sales soar
Boxing Day was the busiest online shopping day of 2007 and the number of bargain hunters searching for post-Christmas Sales online more than trebled during the festive holiday period.
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Opinion
Online Sales have a long way to go
Newspaper images of shoppers fighting their way into stores would have deterred many from the high street Sales.
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News
Play.com offshoot ups ante against Amazon
Play.com has intensified its march on Amazon’s market share as it aims to double the size of its product exchange site PlayTrade.
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News
Music download sales double in 2007
UK consumers downloaded nearly 50 per cent more music tracks in 2007, helped by a end-of-year surge in iPod sales.
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News
Play.com to launch music download service
Play.com is set to launch a rival to Apple’s iTunes, called PlayDigital, which will offer up to 1 million songs for customers to download.
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News
Ocado to push into general merchandise
Ocado, the home shopping business in which retailer John Lewis is a stakeholder, is to push into new categories including babywear and flowers.
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News
Dixons web visits soar
Christmas Day visits to Dixons.co.uk jumped 100 per cent on last year, with Boxing Day visits up 40 per cent.
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News
Record Christmas for Amazon
E-tail giant Amazon.co.uk broke all its sales records this festive season, receiving orders for 950,000 items in the run-up to Christmas.
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News
Shoppers let down by online deliveries
A Government consumer watchdog has said complaints about the delivery of goods ordered online are up nearly 30 per cent on last year.
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Opinion
Time to batten down hatches
Whether next year brings more retail woes or not, cost control and differentiation will be vital
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News
Goldsmiths is latest to add rating and review service to web site
Goldsmiths will introduce ratings and reviews to its web site in the new year.
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Analysis
A complete service
The potential for multiple channels has meant that retailers have had to rethink their customer service strategies. Joanna Perry discovers how the right technology can help
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AnalysisPromises, promises: retailers fulfilling pre-Christmas online orders
Fulfilling online orders placed just days before Christmas sounds like a nightmare but, as Charlotte Dennis-Jones discovers, plenty of retailers believe that it can be done
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News
Supermarkets increase e-tail share
Supermarkets have increased their share of online retail by 50 per cent in the past two years.
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AnalysisHome shopping sector at home with consumer credit
Credit crunch? What credit crunch? As the consumer debt squeeze takes its toll on the UK retail industry, the home shopping sector is continuing to reap the benefits of credit.
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News
Today to smash online shopping record
Today is expected to be a record shopping day online, with sales forecast to reach 370 million, treble a usual day’s rate.
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NewsTopshop drives online with Facebook tie-up
Topshop is promoting products on Facebook to drive traffic to its web site in the latest sign of the growing importance of social networking sites to retailers.
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Analysis
What google means to you
It’s the most powerful search engine in the world. So how can you as a retailer make the most of the power of Google? Joanna Perry reveals all