All Lakeland articles
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Prospect Analysis
Lakeland (People)
A senior restructure in 2020 has seen former commercial director Steve Knights take over as CEO from Catherine Nunn who has transitioned to deputy chair.
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Prospect Analysis
Stores at Lakeland
Stores remain central to the business, but four stores closed in 2021 following declining footfall in the wake of the pandemic.
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Prospect Analysis
Technology strategy at Lakeland
Lakeland has gone through a significant transformation since it was founded in the 1970s and the mail order origins of the business have undergone a serious digital makeover to include an online store and digital catalogue.
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Prospect Analysis
Lakeland (SWOT)
Lakeland has been ahead of the game in terms of multichannel development, having started out as a home shopping operation before developing a national domestic retail network of nearly 70 stores.
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Prospect Analysis
Lakeland (Overview)
Lakeland is a family-owned kitchen and homewares specialist that targets a mid- to upmarket customer base through direct mail catalogues, a comprehensive website and a UK store network of just under 70 stores.
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Prospect Analysis
Lakeland (Strategy)
A comprehensive overhaul of the senior management team took place in 2020, removing all of the founding Rayner family from the board.
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Prospect Analysis
Lakeland (Financials)
Lakeland saw its sales rise 1.6% to £153.4m in FY2021, in what the retailer described as a year that “got off to a challenging start”.
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Prospect Analysis
Ecommerce at Lakeland
The UK’s leading kitchenware specialist is a family-owned business based in the Lake District, and has evolved its store, catalogue and mail-order business model into a fully multichannel proposition.
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Prospect Analysis
Customer and marketing at Lakeland
Lakeland sees its unique selling point as offering first-to-market products you can’t buy anywhere else.
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Prospect Analysis
Supply chain at Lakeland
Lakeland’s recently extended distribution centre in Kendal, Cumbria, supplies both the stores and online/home shopping sales. Stock within this 200,000 sq ft facility is not designated to a specific channel, allowing for increased flexibility.
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Prospect Analysis
Lakeland (Outlook)
Lakeland has posted marginal sales gains over what has been a challenging few years for the retailer, with covid temporarily shuttering its stores and its website and home shopping stepping up to cover demand.
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News
Lakeland unveils succession plan as founding family step down
Lakeland has restructured its operating board as its owners the Rayner family step down from day-to-day running of the business, Retail Week can reveal.
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Data
Data: M&S to Monzo – the top 50 brands bossing customer experience
In the midst of the coronavirus pandemic, customer needs and behaviours have shifted rapidly in just a few months.
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News
Lakeland launches first loyalty club scheme
Lakeland has unveiled plans to launch its first loyalty club, offering customers discounts, special offers and previews of new products.
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Analysis
Analysis: Seven of the best retail moments of 2018
’Tis the season to be jolly, and Retail Week is celebrating by unwrapping the most light-hearted and affirming retail moments of 2018.
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Data
Data: Top 30 retailers in the UK, according to shoppers
Amazon has been knocked off the top spot of customers’ favourite places to shop by M&S’ food division, according to exclusive survey data from OC&C.
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Analysis
Data: The UK's top 30 multichannel retailers
In 2017, there aren’t many retailers that don’t operate an ecommerce site, but being a successful multichannel retailer is so much more than simply opening an online store.
