On his first day as chief executive, new Asda boss David Potts said he planned to make shopping quicker and easier for customers.
He said: “More than anything, Asda shoppers want great value which is why the business has invested to get back on the pitch when it comes to low prices. But visiting stores as a customer over the last few weeks has shown me we aren’t as focused on the rest of the shopping trip as we need to be.
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