Jacqueline Gold: ‘We’ve put more family money into Ann Summers, but now I’m facing a CVA’

Jacqueline Gold 2020

The Covid-19 pandemic has been an extraordinary time for all retailers. With all our stores closed at Ann Summers, the focus shifted to online, and thanks to the heroics of our colleagues, we managed to meet a significant step up in demand while people were in lockdown. I can’t imagine why…

Ultimately, no retailer can afford to run stores unprofitably and with business rates set to return next spring the challenge of property costs is going to become even more pressing than ever.

We want to work in partnership with our landlords and our interests should be aligned. That’s why we, like many retailers, think turnover-based rents are the way forward. 


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