All Carphone Warehouse articles
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NewsDixons Carphone raids Tesco for new finance boss as festive sales rise
Dixons Carphone has posted an increase in sales during the crucial Christmas trading period and unveiled the appointment of its new finance boss.
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News
Black Friday off to slow start as store closures depress spending
This year’s Black Friday is off to a slow start as non-essential store closures across much of the UK have seen payment volumes decrease year-on-year.
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Analysis
Black Friday 2020 deal tracker: What promotions retailers are running
Deals are already under way for Black Friday 2020, which is predicted to be a bumper event for online retailers. Retail Week tracks the promotions being run by the UK’s biggest retailers this year.
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Analysis
Analysis: Should Dixons Carphone call time on its mobile business?
Dixons Carphone has revealed plans to shutter all 531 of its standalone Carphone Warehouse stores in a bid to revive its mobile business, but the move alone may not be enough to return the struggling division to profitability.
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News
Dixons Carphone to shutter Carphone Warehouse stores, 2,900 jobs at risk
Dixons Carphone has unveiled plans to shutter its standalone Carphone Warehouse stores as part of the ongoing overhaul of its mobile division, resulting in 2,900 expected job losses.
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News
Dixons Carphone pumps £4m into training in customer service push
Dixons Carphone has launched a “state of the art” customer service training centre as it seeks to deliver its mission to “help everyone enjoy amazing technology”.
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News
Carphone Warehouse fined £29m for Geek Squad misselling
Carphone Warehouse has been hit with a £29.1m fine by the FCA for misselling Geek Squad, a mobile phone insurance product, between 2008 and 2015.
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Data
Online search ranking: Electricals
Updated quarterly, our online search rankings – in association with Pi Datametrics – chart the top 20 websites by product search terms.
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Analysis
Move of the week: Bickerstaffe quits Dixons Carphone
Alex Baldock has only briefly been at Dixons Carphone but there are already signs of the transformation to come under his leadership, not least in personnel.
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Analysis
Watch: Six of retail's best digital marketing campaigns
Retail Week shares inspiration from some of the best digital marketing campaigns across the sector.
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News
Carphone Warehouse fined £400,000 for data breach
Carphone Warehouse has been fined £400,000 by the Information Commissioner’s Office (ICO) after a data breach in 2015.
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News
Dixons' Harrison switches role to focus on Carphone
Dixons Carphone deputy chief executive Andrew Harrison has stepped down from his role and the group’s board to become chairman of its Carphone Warehouse business.
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News
Dixons Carphone retail director Smith quits to join DFS
Dixons Carphone retail director Nick Smith is exiting the retailer after 30 years to create the same role at sofa specialist DFS, Retail Week can reveal.
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Data
Data: The 20 most trusted retailers in the UK
In a fiercely competitive retail market, understanding consumers, creating loyalty and gaining their trust has arguably never been more important.
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Video
Watch: First look at the future of Carphone Warehouse
Carphone Warehouse managing director Jeremy Fennell lays out his plans for the phone specialist as the doors open to its latest store in Bromley.
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News
Breakfast briefing: Booths, pensions and more
Retail news round-up: Booths chief executive departs, pensions regulator warns compnies to plug pensions gap, and retailers launch careers scheme.
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News
Retailers slip down The Sunday Times Rich List
Retailers have tumbled down this year’s The Sunday Times Rich List as turbulent market conditions take a toll on personal fortunes.
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News
Breakfast briefing: Tesco, Ann Summers and more
Retail news round-up: Tesco-Booker deal may be threat and opportunity for Nisa, Ann Summers in Ireland reports loss and Carphone Warehouse in Ireland records pre-tax losses
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Analysis
Analysis: Tough times call for stores strategy rethink
2017 could be the year that retailers find themselves at a crossroads and have to decide what to do with their sprawling estates. But which way to turn? John Ryan reports.
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Analysis
How Dixons Carphone aims to make Amazon 'redundant'
Last month, Dixons Carphone boss Seb James unveiled his vision for the future of the high-street electricals giant.
