All articles by Neil Gillis
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Opinion"Retail retains a clean and unsullied image"
Do things the right way to avoid the scandals that have tainted other industries, says Neil Gillis
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OpinionRetailers need flexible friends
Greater flexibility in retail costs would help retailers weather tough times, says Neil Gillis
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OpinionThe like-for-like masquerade
A focus on short-term figures simply damages retailers’ prospects in the long run, says Neil Gillis
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OpinionTimes have changed, so must we
Rising costs and our failing ability to pay them means retail must change, says Neil Gillis
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OpinionReputation really is everything
Nick Samuel and Sir Terry Leahy show why doing things the right way is best, says Neil Gillis
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OpinionTough lessons to learn
If nothing else 2009 showed why credit insurance is a waste and bonuses aren’t.
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OpinionCVAs are the lesser evil
Company voluntary arrangements are not ideal but I do believe that they are a much better solution than the alternatives of full administration or the pre-pack, says Blacks Leisure chief executive Neil Gillis
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OpinionDon’t fear a turnaround job
Why would anyone of sound mind ever contemplate doing a retail turnaround? The reality is that if you pursue a career in retail, the volatile nature of this sector means that you are more likely than not to spend some of your career in a business undertaking a turnaround.
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OpinionDon’t become a closed shop
Those without a retail background still have plenty of nous to bring to the sector, says Neil Gillis.
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OpinionNew ways of touching shoppers
Retailers can push the boundaries of customer experience by engaging the senses, says Neil Gillis
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OpinionSix steps to business success
The right incentive schemes are the driving force for motivating staff, says Neil Gillis
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Opinion
The credit insurance crunch
Imagine that you got home one day in early February, having trudged your way through the snow, to find a letter from your car insurance company on the doormat.