All articles by Moira Benigson
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OpinionFounders who can’t stay away – help or hindrance?
Founders are often creative geniuses – able to originate truly unique and game-changing ideas.
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OpinionOpinion: Culture is key to avoiding short-term hires
Last week, I went to a surprise party at a business that has been a client of mine for 30 years.
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OpinionComment: A Richer approach to doing business
I first met Julian Richer in 1995, when I arranged an inspiration trip to the UK for then-chief executive of Best Buy Brad Anderson and his senior executive board.
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OpinionComment: Product curation adds value to shopping
Working in executive search means that every week I have the privilege of talking to interesting people.
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OpinionComment: Marks & Spencer is neglecting the flagship store format
Marc Bolland said recently that M&S’s famous Marble Arch store has “passed the baton” as flagship to the retailer’s online shop.
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OpinionComment: Striking the right professional management balance
I’ve always been fascinated by the relationship between a company founder and the management they inevitably have to bring in.
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OpinionComment: Stores must give shoppers a reason to visit
Remember the days when Kingfisher practically owned the high street? It seems that, once it was broken up, some of the brands just couldn’t survive without that corporate centre run by Sir Geoff Mulcahy.
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OpinionComment: Lessons in customer service are Olympic legacy
The summer of Olympics and Paralympics is virtually forgotten and, as the park is closed, I wonder how the real Olympic legacy is going to be felt.
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OpinionA new generation of retailers
As July approaches, I think back to last summer when some of our high streets went up in flames.
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OpinionWill the Olympics inspire keepsakes worth keeping?
These days it’s possible to get hold of virtually anything from anywhere via the internet. However, there’s something special about visiting a place or enjoying a unique event and wanting to take home a reminder.
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OpinionNot just for profit
It’s that time of year again. The fairy lights are twinkling, the festive songs are playing and, in the next few weeks, we’ll hit the high spot of the retailer’s year – Christmas.
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OpinionKeeping it in the family
Family businesses have been in the news lately for reasons good and bad.
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OpinionThat’s show business
Retail theatre has been evolving since the first shop opened its door to the public.
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OpinionThe key to successful collaboration
H&M has to be the cleverest chain on the high street when you think about the thrill of its collaborations over the past few years
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OpinionDo retail leaders need retail experience?
The attack by Sir Ken Morrison on Marc Bolland was interesting for the fact that the life president of Morrisons could not get over his former chief executive not being a retailer, says Moira Benigson
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OpinionJustin King and Sir Stuart Rose’s lessons for Marc Bolland
According to Michael Watkins of Harvard Business School, chief executives get just 90 days to prove themselves in a new role. So how should Marc Bollland proceed at M&S?
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OpinionA well deserved second chance?
Should people be given a second chance in business? Some lessons from the comebacks by George Davies and Andy Hornby