Lord Kirkham
Lord Kirkham is chairman of DFS.
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Recent stories
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Go beyond the spin to focus on products and service
Grabbing people’s attention is the first step, keeping them buying is the next, says Lord Kirkham.
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Key to success is making friends
Lord Kirkham is the founder of DFS and sold the business in 2010. He has over 40 years experience in retail.
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Tough times in retailing create opportunities
The pressure is on, but when the going gets tough the tough get going, says Lord Kirkham.
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- Standing in the customers’ shoes
- A man of the people
- A laughing matter
- A lesson in teamwork
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