The question everyone is asking now, as the country is locked down, is when normality will resume and even to what extent it is possible to bring back ‘retail as usual’.
I’m a lockdown veteran – martial law in Poland in 1981 and the fallout from Chernobyl – and my view is that, although coronavirus has brought pain and suffering, there is also a unique opportunity to evaluate what is good for business and good for people.
It is unlikely that things will return exactly to how they were before. Take offices – will they make a comeback or will the fact that people have been working from home very productively change work dynamics?
If offices do go the way of the dodo, the roles of central London, cities and big high streets will need to be reimagined.
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