Recently appointed CEOs for retailers ranging from Chanel to Greggs have come from a people-focused background. Could the HR department be the proving ground for more future leaders as retailers assess their culture and strategy post-pandemic?
Retail has ridden out a period of relentless and radical change during the coronavirus crisis. The rapid shift to online shopping, fluctuating peaks and troughs in demand, supply chain snarl-ups and the evolution of customer communications have all been borne out of a turbulent two years.
But perhaps the most pertinent and permanent change has been retail’s heightened focus on people, purpose and culture.
Please sign in now if you have a subscription or are already registered with us.
Retail-Week.com provides premium, in-depth intelligence that helps retailers judge risks, spot opportunities and identify what they need to do to win in the digital economy.
Register today for a taste of our high-quality intelligence and enjoy:
Discover Retail Week register now
Please note, if you have recently purchased a subscription, it may take a few moments before your account is updated.