Dixons Carphone has posted increased like for likes during its first quarter as chief executive Alex Baldock said the retailer was “on track with trading this year”.

The electricals retailer’s UK and Ireland like-for-like sales increased 2%, which Dixons Carphone attributed to a “strong performance in white goods” during the 13 weeks to July 27.

The international arm of the business registered a 4% uplift in like-for-like sales, bolstered by a 4% rise in the Nordics and 7% rise in Greece.

However, its mobile division struggled in what “continues to be a challenging traditional postpay market” as its like-for-like sales fell 10% during the period - although this was in line with expectations. 

After its preliminary results in June the electrical retailer said it was revamping its mobile offer and developing its own credit bundles “reflecting how customers want to buy”.

”We expect to have our offer in the market in FY20 and making a meaningful contribution in FY21, ahead of our initial plans. We will be ready with our new offers for when postpay volume commitments lift during FY21.”

Baldock, Alex

Alex Baldock said this year will be the ‘trough’ for mobile losses

Baldock said today the retailer was “on track with both trading this year and [its] longer-term transformation”.

“In electricals, we continued to grow and win market share in all territories and customer satisfaction further improved. The mobile market is as challenging as expected, underlining the need for the decisive actions that we set out in June,” he said.

“We remain committed to growing electricals sales and headline profits in the UK and Ireland and International this year, and to this being the trough year for mobile losses.

“Our longer-term transformation is also on track. We made further gains in our big priorities of online, credit and services to help our customers choose, afford and enjoy amazing technology.

“Over time these will drive increasing benefits for our customers and help make us a much more sustainably valuable business.

“The current political and economic climate is volatile but, assuming no material disruption from that, we stand by our full-year guidance, as we do our longer-term commitments on EBIT margin and cashflow.”