If you are already a subscriber, please remember to sign in to see all your Retail Week content.
Retail Week is the most trusted source of business intelligence for the retail industry. Subscribe now to enjoy:
Amazon has topped Retail Week Indicator as the ecommerce giant continues to refine its digital capabilities
The increasingly impressive speed and convenience of Ocado’s home delivery proposition has propelled it into the top three retailers for logistics and customer services in this year’s Retail Week Indicator.
H&M has had a meteoric rise from 18th to second in Retail Week’s Indicator after investing in digital to create a “modern and relevant” customer experience
Boots has clinched the top spot in Retail Week Indicator’s marketing metric on the strength of its loyalty scheme, the Boots Advantage Card.
Curry’s PC World owner Dixons Carphone has made great strides in the past 12 months to bolster its cross-channel capabilities.
Argos has topped Retail Week Indicator’s cross-channel category, which measures retailers’ initiatives to link stores and online. Here, we delve into how Argos creates a near-seamless customer experience across all channels
eBay took third place in Retail Week Indicator’s ecommerce category this year as its personalisation efforts paid off. We look at how the online marketplace makes the customer experience tailored to each user