Between each of our sessions at the Be Inspired Virtual Conference 2021, we heard from retail’s real role models.

From the hurdles they’ve jumped and the biases they’ve faced, to their greatest achievements and what they believe an inclusive future holds, this short film series will give true insight into the people that really make retail what it is.

Deborah Jeyachandran speaks about the pride of winning store manager of the year at the Retail Week Awards in 2020, customers who don’t believe she is a manager and the challenges of the pandemic.