Strategy (6)

  • HMV Hanley

    Prospect Analysis

    HMV (Strategy)

    HMV was bought out of administration by Canadian retail tycoon Doug Putman in early 2019. This has seen its store network rationalised to just over 100 stores, with a refocused product offer prioritising physical music and particularly vinyl.

  • HMV online marketplace

    Prospect Analysis

    Ecommerce at HMV

    Online hadn’t been a massive focus under previous ownership, but new owner Doug Putman is keen to change that. The website has been revamped to accelerate the online channel, with new cross-channel capabilities including store stock visibility. 

  • HMV-social-media-prospects-profile

    Prospect Analysis

    Technology strategy at HMV

    HMV has focused on improving efficiencies and the drive to improve operating costs is set to continue as the retailer battles its way back to profitability. The two areas where it is likely to be looking to invest are store technology and online.

  • hmvVaultEdit_13

    Prospect Analysis

    Supply chain at HMV

    The support of its suppliers has been crucial to HMV’s survival. HMV is working to shore up its supply chain visibility to provide inventory levels by store.

  • hmvVaultEdit_17

    Prospect Analysis

    Stores at HMV

    HMV was trading from just over 100 stores as of mid-2020. It is aiming to attract shoppers to stores with in-store events and a refocus on core physical music categories. In 2019 it opened a new flagship, The Vault, in Birmingham, focused on vinyl and live music.

  • hmv sign

    Prospect Analysis

    Customer and marketing at HMV

    HMV is seeking to re-establish the relevance of the brand as the home of entertainment by creating a human experience that online-only rivals can’t replicate.