8.30am-10.30am, May 22, 2019, Manchester 

In the changing retail landscape, where online shopping is bigger than ever, can you define the role of the store? Where does it fit in the overall customer experience? And how can your online offering complement your physical presence on the high street?

In this workshop, we’ll look at the future of the store and why people at all levels in all roles should understand its place as retail evolves.