This is a recording of the session that took place 15:00 - 15:30 on Friday 19 June during the Be Inspired Virtual Conference 2020.

As a new decade dawns, we are seeing a dramatic shift in the retail landscape and the way consumers are shopping.

Jane Shepherdson was awarded a CBE for services to UK fashion retail in 2015 and was once described as the most influential person on the British high street. From Topshop to Whistles to My Wardrobe HQ, she has a wealth of experience under her belt.

In our closing keynote, Jane will share what it takes to run a successful retail business and how she is steering her colleagues through the current situation. Listen to anecdotes from her journey to the top and get advice on how you might follow in her footsteps.