Day 3. Influencing workplace wellbeing in the new normal

10. Influencing workplace wellbeing in the new normal

Our retail panellists discuss what they are doing to ensure their workplaces are safe and comfortable post-Covid-19 and how we can contribute to this.

This is a recording of the session that took place 10:50 - 11:15 on Wednesday 17 June during the Be Inspired Virtual Conference 2020.

To view the video content, please register with for free. For more information, please see the panel below the session description.

The national lockdown as a result of the coronavirus pandemic has sent shockwaves throughout retail.

The way we work across all disciplines has been reimagined and in the coming months, this will inevitably evolve once more as businesses get back up and running.

What will this ‘new normal’ look like? And how can we all have a say in what policies are put in place to protect customers and employees?

Join us in this panel discussion to discover what different retailers are doing to ensure their workplaces are safe and comfortable post-Covid-19 and find out what we as individuals can do to influence this.


  • Amanda Cox, stores and people director, Dunelm
  • Manju Malhotra, chief operating officer, Harvey Nichols
  • Rebecca Ryman, customer performance director, Intu
  • Emma Mamo, head of workplace wellbeing, Mind

Subscription content

Please sign in now if you have a subscription or are already registered with us.

Register today to access free Be Inspired content

Retail Week’s Be Inspired programme exists to promote diversity at all levels across retail and encourage everyone, whoever they are and whatever their background, to fulfil their career aspirations.

Whether you’re looking for networks, motivation, insight or advice, Be Inspired can help you manage and progress your retail career.

Register now for free to:

  • Watch the content from the Be Inspired Virtual Conference 2020 on demand
  • Get exclusive content – two article views per calendar month that will provide a vital backdrop to the career you are navigating
  • Receive news and sector-specific newsletters 
  • Be the first to hear about our Be Inspired events – just opt in to receive awards and conferences newsletters under ‘My newsletters’

Retail Week exists to help retailers win in a rapidly changing world driven by technological and social change. We connect our audience to the best intelligence, inspiration and insight, and to one another to ensure the new world of retail will thrive.


Discover Retail Week register now