August 10, 2021, 10-11am, online
At this time of year, retailers are looking beyond finalised Christmas plans to their 2022 strategies and your to-do list is likely to be getting longer and longer. Though we all know that the customer is key, it is easy to forget about wider retail trends when consumed with the day-to-day. Join us as we pause for a moment and take a look at the sector to discover what the next year might hold and how consumer behaviour is changing irrevocably.
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