The inside view from managing director Iain Martin

What makes your ideal employee?

Someone that wants to learn new things and doesn’t blindly following a norm. Creativity in whatever they do and a sense of humour is essential. They will also be happy to put their hand up when they make a mistake and will never try to score points at work.

What sets apart working at Moonpig from your competitors?

We laugh every day - often on the phone with customers

How do you strive to retain your staff?

We enjoy what we do and our customers tell us that they love the cards. The net result is that our staff enjoy what they do and they stay with us. We have brilliant staff retention.

How do you ensure your employees have a good work/life balance?

We actively encourage people to leave the building before 6pm and questions are asked if this does not happen.

Founded 1999

Based In an old warehouse on the Southbank, just behind the Tate Modern

Number of staff 35 in London and another 35 in Guernsey where the factory is located

Number of days’ leave 25

Employee benefits Employees are part of a share option scheme

Work ethos We work collaboratively and we enjoy what we do. We value good ideas, creativity and well thought through solutions. We don’t like working long hours, making poor, rushed decisions or office politics