The latest news, analysis, data and video on technology in retailing including innovation, multichannel, online retail and m-commerce.

Our top read on technology in retail

The North Face jacket


Game on: How Tesco, Shein and The North Face are transforming loyalty


Following a pandemic that transformed shopping habits forever, retailers are now mulling over the best methods of maintaining a connection with their customers – including revamping their loyalty schemes.

Explore: Technology in retail

Artboard 11 copy 2


Five steps to tackle the supply chain crisis

2021-10-15T05:00:00+01:00Promotional research for

Uncover examples of supply chain innovation from the likes of Inditex, Deliveroo, Waitrose, Marks & Spencer, Amazon, Asos and Carrefour in our new report.

Megaphone illustration


‘Now, more than ever, if retailers want to be heard they must speak with one voice’


When the chief executive of Next is attacked by the prime minister, it is a sign that, more than ever, the retail industry needs to speak truth to power with a single voice. 

Graphic text that reads: '4 ways to break through the digital noise'


Four ways to break through the digital noise

2021-10-12T05:45:00+01:00Promotional research for

With the Covid-driven acceleration in online retail now expected to have permanency, all businesses need to re-evaluate their digital marketing strategies to ensure they are fully leveraging each communication channel. So how can retailers cut through the noise? Here we lay out four steps to help retailers engage with consumers in the right digital channels at the right time with the right messaging.

The UK retail’s most influential leaders unveiled


The Retail 100 ranks the people transforming retail, speaking out, innovating, making headlines and driving growth.

This year’s ranking – produced in association with partners Braze, Mode and Okta – places special emphasis on leaders who have shown continued resilience and stepped up their support for colleagues and customers during Covid-19, while pivoting their businesses for the post-pandemic world too.