The latest news, analysis, data and video on technology in retailing including innovation, multichannel, online retail and m-commerce.

Our top read on technology in retail

Morrisons delivery van outside a pub called The Greyhound in the UK


Analysis: As Morrisons downsizes online, is the ecommerce food binge over?


Morrisons is scrapping store picking for online grocery deliveries from 50 of its supermarkets – a move that raised many an eyebrow following the rapid surge in ecommerce demand during the Covid-19 pandemic. 

Explore: Technology in retail

Man in a suit handing an envelope across a desk


‘Flexibility will be crucial for getting staff to stay during the Great Resignation’


It has been dubbed the Great Resignation: the trend for employees to leave their jobs voluntarily as the coronavirus pandemic unwinds.

QR code payment sign


‘New technologies are turning good payment experiences into a competitive advantage’


Digital payments is a rich breeding ground of innovation: consumer investment specialist True’s co-founder Matt Truman explains why now is the time to prioritise and progress payment strategies.

card machine


Data: Retailers bear brunt of increased costs as pandemic accelerates death of cash


New research has found that debit and credit cards accounted for more than four out of every five transactions in the UK last year, saddling retailers with spiralling processing costs as cash use dwindled during the pandemic.

The UK retail’s most influential leaders unveiled


The Retail 100 ranks the people transforming retail, speaking out, innovating, making headlines and driving growth.

This year’s ranking – produced in association with partners Braze, Mode and Okta – places special emphasis on leaders who have shown continued resilience and stepped up their support for colleagues and customers during Covid-19, while pivoting their businesses for the post-pandemic world too.