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The latest news, analysis, data and video on technology in retailing including innovation, multichannel, online retail and m-commerce.

Latest tech & innovation news

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Retail-Week.com's full archive on technology in retail

Cover of RW Innovation of the Week Round-up (text reads Retail Week Retail Horizon 2023, February 2023)

Special report: 16 retail innovations to inspire your business

Special report: 16 retail innovations to inspire your business

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Innovation of the Week

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Tech insight & inspiration

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Strategy spotlight: How M&S' transformation is strengthening the bottom line
Q&A: Ikea exec talks new tech and how AR can transform the in-store experience
‘UK’s economic underperformance matters for all in retail’
Q&A: Resale platform Sellier’s founder on bullet-proof authentication and snapping up competitors
Ranking: The 50 most-loved retailers in the UK for 2023
‘How to recover cost inflation while continuing to offer value to customers’
Five of the most disruptive moves in retail history
Promotional research for Juniper, by Victoria McDermott
‘Can you be sure that AI will capture who you are and what customers like about you?’
Virtual try-on and fewer returns: How retailers are using AR to elevate the customer experience
Ranking: Meet the 30 UK retailers forecast to dominate ecommerce
Promotional research for Ecommpay Marigold and Zendesk
‘From automation to home working, Sainsbury’s changes highlight forces shaping retail’
As Ocado banks on international tech success, is this as good as it gets at home?
Q&A: John Bason on brand collaborations, cost of living and Primark’s digital future
The Disruptors: Five brands transforming house and home
‘As margin pressure builds, retail media businesses offer chance to drive high returns’
Q&A: Jeroboams CEO Matthew Tipping on in-store tech, the labour shortage and branching out of London
Analysis: Where next for Amazon as profits slump and sales stall?
‘The next few months will be challenging, but we’re reaching the eye of the storm’

Retail Voice

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Why AI is the ultimate colleague
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Three priorities for tech leaders
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Three tips to boost in-store profits in 2023
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How data can shine a light on supply chain visibility
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Three lessons to learn from beauty brands’ success in China
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How Holland & Barrett is using the digital HQ to unite its teams
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Three ways retailers can learn from China’s ever-changing beauty market
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Four ways retailers can ‘venture’ successfully
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The new way for retailers to sell, serve and fulfil
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How to jump on the electric vehicle charging bandwagon
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How retailers can tap into Gen-Z’s values-focused mindset
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Five ways retailers can avoid basket abandonment online
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How UK retailers can learn from China
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Three reasons why Pay by Bank can help win customers
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Why retailers should leverage the D2C business model during uncertain times
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Balancing the cost vs customer experience conundrum
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Five steps to help you prepare for the next black swan
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The four shopper groups shaping the UK’s retail sector
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The four biggest security risks facing retailers in the next five years
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Consumers are not in a forgiving mood this holiday season
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