Mass store closures ordered by the government to combat the coronavirus crisis have dealt the retail industry a devastating blow.
Lost sales are already into the billions – numbers provided by Dixons Carphone and Primark alone total more than £1bn – and profits are evaporating.
In such torrid conditions, ecommerce is the last remaining income stream for retailers selling products deemed inessential. However, that channel may be jeopardised by the irresponsible behaviour of a few.
In the last few days, worrying allegations have been made about working practices in some warehouses including, it is claimed, rules on social distancing not being enforced. The GMB trade union, in particular, has gone on the offensive, partly, no doubt, in the hope of winning recognition deals that increase its power.
As well as unions, others have made allegations on social media about warehouse conditions. The claims are not always possible to substantiate and, if true, are unrepresentative of the seriousness with which the majority of retailers take responsibility for their people.
Please sign in now if you have a subscription or are already registered with us.
Retail-Week.com provides premium, in-depth intelligence that helps retailers judge risks, spot opportunities and identify what they need to do to win in the digital economy.
Register today for a taste of our high-quality intelligence and enjoy:
During December, registered users can access 24 free articles in our advent calendar - find it here or on the homepage.
Discover Retail Week register now
Please note, if you have recently purchased a subscription, it may take a few minutes before your account is updated.