Stores and property

The latest on retail property, store format innovations, store design and visual merchandising.

Our top read on retail stores and property



Strategic report: Five ways to turn your staff into customer champions

2021-04-19T06:00:00+01:00Promotional research for

Retail Week’s Customer Champions report, produced in association with Critizr, outlines the crucial role of frontline staff in welcoming customers back to stores.

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AO Chief Operating Officer, Danny Emmett


AO’s Danny Emmett: ‘Pitting online and in-store against each other is a false fight’


Great innovators from Henry Ford to Steve Jobs had it right. Don’t just give customers what they ask for, give them what they don’t know they want yet

Canada Water 15 minute city mock up


Analysis: Shops and the 15-minute city – how to win in a hyper-local world

2021-04-15T06:00:00+01:00By Manfreda Penfold

As retailers look ahead to a post-Covid reality, could the French concept of a 15-minute city provide a recipe for success in the UK?

Laura Ashley Westfield 003


In pictures: Laura Ashley relaunches as shop-in-shop in Next


Laura Ashley has relaunched its homewares department in partnership with Next, unveiling a shop-in-shop concept this week.

Six groundbreaking ideas to revive the high street

Six groundbreaking ideas to revive the high street

As non-essential shops reopen, Retail Week looks into what can be done to breathe new life into high streets:

  • How high streets and stores can adapt to serve people’s needs throughout the day
  • Smart collaborations between retailers can help make high street shops "more energising"
  • Town centres should "create a brand around" what their USP is