Theo Paphitis: ‘Physical vs online is not the conversation any more – next stop, hybrid retailing’

Theo Paphitis

There’s no doubt about it, the world has moved on and as we make it through to the other side there’s a new dawn for retail.  

Of course, we would always have come through the other side, but what Covid did was accelerate everything by at least five years, during which time a few more retailers may have experienced a slow, painful death. 

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