Retail Voice – Page 6
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Retail Voice
Apprenticeships: Building the future retail workforce
The launch of three new retail-specific apprenticeship standards means businesses can acquire the skills they need for future success.
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Retail Voice
Omnichannel thinking is jeopardising retail success
Customers are channel blind, favouring a consistent brand experience above all else, so why are retailers pretending otherwise?
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Retail Voice
The future of payments – last impressions count
Retailers must revolutionise payments made in store to prevent painful customer experience in the final step.
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Retail Voice
Combat online generalists with services and specialism
In order to meet the increasing expectations of consumers, retailers must embrace the services revolution.
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Retail Voice
How the high street can help power ecommerce
Retailers should be taking advantage of the benefits of click and collect, says Retail Week Live's Launchpad winner HubBox.
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Retail Voice
The five questions to ask before any digital investment
With technology advancements happening daily, how can retailers decide where to invest?
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Retail Voice
Retail tech trends that enhance customer engagement
In-store experiences are here to stay, and the technology being used is getting bigger, better and bolder.
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Retail Voice
Three trends shaping the future of shopper loyalty
Food retailers strive to build a large and loyal customer base, but what exactly is loyalty and where is it headed?
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Retail Voice
Five ways high street retailers can appeal to Gen Z
For Generation Z, self-service checkouts and contactless payments are among the most desirable features when it comes to in-store tech, according to YouGov research.
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Retail Voice
Retail destinations need to live up to experiential expectations
In today’s multichannel world, retail destinations need to live up to the demands of modern tech-savvy consumers.
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Retail Voice
Three reasons why stores need to digitise
The digitisation of the store is essential in a competitive market where retail trends are being driven by the tech-enabled, hyper-connected consumer.
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Retail Voice
Encourage consumer spending by delighting shoppers
How retailers can ensure this year’s projection of consumer spending comes to fruition
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Retail Voice
Three ways retailers are evolving their offers
Rupert Naylor, head of EMEA at APT, a Mastercard company, shares his insights on how retailers can improve their offerings and innovate across channels.
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Retail Voice
Eliminate in-store queues – not revenues
Sebestyén Dóra, head of business development at Ultinous, on the three ways predictive queue management can help to boost business.
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Retail Voice
Getting personal: Why convenience is not enough
Future tech investment strategies need to look beyond the practical and towards a more personal approach, says Kendal Stacey, major account manager at Daisy.
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Retail Voice
Retailers need to play their trump card – their stores
Siobhán Géhin, managing director of Kurt Salmon, part of Accenture Strategy, looks at the importance of stores in the customer experience.
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Retail Voice
How to stand out in a crowded marketplace
Smurfit Kappa vice-president of innovation and development Arco Berkenbosch explains how creative packaging solutions can help increase sales for retailers.
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Retail Voice
The impact of automation on the retail workforce
The impact of technology in the retail and logistics sectors will create huge opportunities for the most agile businesses.
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Retail Voice
Are retailers empowering store associates?
As retail evolves to support a complex omnichannel experience, the store associate’s role is changing. But what can retailers do to maximise their value?
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Retail Voice
What makes shoppers pick bricks over clicks?
Mood Media uncovers three key reasons why consumers are continuing to shop in physical stores instead of online.