Retail Voice

Retail Voice

Why stores are the future of retail

2021-09-08T05:00:00Z Paid for post by StorIQ

Despite the rise of ecommerce and online shopping, stores are here to stay, says Amy Bastow, managing director of StorIQ

Retail Voice

Accelerating the post-pandemic recovery of SMEs

2021-08-24T06:00:00Z Paid for post by Klarna

Ensuring that companies have the resources to recover is crucial, says Alex Marsh, head of Klarna UK.

Retail Voice

Three challenges facing retailers – and why data-driven decisions are essential

2021-07-19T05:00:00Z Paid for post by Board International

As we move out of the pandemic, there is a trio of key steps retailers must take to protect themselves, says Judith McCandless, head of retail at Board International

Retail Voice

Ensuring shoppers feel safe in store is key to retail recovery

2021-05-26T05:00:00Z Paid for post by Adobe

Balancing a safe environment with the joy of shopping in store will be key for retailers in the post-pandemic era, argues Lee Edwards, vice-president and managing director for UK and Ireland, Middle East and Africa at Adobe.

Retail Voice

Six ways to make people your retail superpower

2021-05-19T05:00:00Z Paid for post by Critizr

It’s time for retailers to celebrate their store teams and champion the great CX they offer, says Critizr head of UK marketing Hazel Morton.

Retail Voice

How physical retail is being redefined through smartphones and AR

2021-05-18T05:00:00Z Paid for post by Scandit

Coinciding with his business’ appearance at Retail Week’s Stores Week, Scandit’s Christian Floerkemeier explains why now is the perfect time to invest in AR to align offline and online operations and improve the in-store experience for both customers and colleagues.

Retail Voice

Vote with your feet to put local retail into action

2021-05-14T06:35:00Z Paid for post by Arcadis

‘The high street is dead.’ How often have we heard this phrase and not just in recent times?

Retail Voice

Could stockless stores be the future of the high street?

2021-05-06T05:00:00Z Paid for post by Manhattan Associates

As retailers learn the lessons of the pandemic, the future could see a dramatic change in the traditional model, with stockless stores as the way forward, argues Alex MacPherson, director of solution consultancy and account management at Manhattan Associates

Retail Voice

Loyalty is up for grabs – five ways marketers can adapt to shifting shopper habits

2021-04-21T05:58:00Z Paid for post by Catalina

Getting to the heart and soul of what your consumers want is key. Catalina UK vice president and managing director Premal Patel shares five strategies that can help build genuine long-term loyalty with a personal touch

Retail Voice

Retailing in 2021 and beyond – what stores need to do better

2021-03-31T06:00:00Z Paid for post by iD Agency

The retail sector may have had a brutal 12 months but the time is right for companies to bounce back and set a new agenda, argues Marcus Fox, group managing director at iD Agile Retail.

Retail Voice

Retail’s pandemic: reflections on a year since lockdown

2021-03-29T10:57:00Z Paid for post by Objectivity

It’s been a little over 12 months to the day since the UK entered lockdown. Conrad Digan, independent consultant at Objectivity, looks back at a year unlike any other for the retail industry.

Retail Voice

Winning hand – how gift cards can boost your brand

2021-02-18T06:00:00Z Paid for post by Blackhawk Network

With home-working and online shopping now the new normal, Heather Rogers, senior director of ecommerce at Blackhawk Network Europe, believes the gift card market is a huge untapped source of revenue.

Retail Voice

How to empower consumers with frictionless self-service journeys

2021-01-29T06:00:00Z Paid for post by Diebold Nixdorf

Retailers today face many challenges. Consumption patterns have changed – and keep on changing – and Covid has only expedited this change process.

Retail Voice

Why store footfall control should be a top priority

2021-01-26T06:00:00Z Paid for post by GEZE

With managing store footfall more important than ever before, Adam Presdee, service director at GEZE UK, explains how technology can help retailers keep both shoppers and staff safe. 

Retail Voice

Five ways to drive a productive workforce

2021-01-13T06:00:00Z Paid for post by Fourth

Like hospitality, the retail sector has been turned on its head as a result of the pandemic, with everything about the way we work irreversibly altered.

Retail Voice

Google’s digital marketing predictions for 2021

2020-12-21T06:00:00Z Paid for post by Google

Equality, data ethics and the business impact of mobile apps are some of the topics on marketing agendas for 2021. Here Google UK leaders share their predictions for next year.

Retail Voice

The impact of the pandemic on jobs, stores and leases

2020-12-11T06:00:00Z Paid for post by TLT

The Covid-19 pandemic has been a real test of agility for retailers. The need to act quickly and make radical and difficult decisions has put a strain on many aspects of the industry.

Retail Voice

Understanding online customer behaviour is the key to a successful 2021

2020-12-09T06:00:00Z Paid for post by Summit

This year is nearly at an end and, while retailers are hoping for the best during peak, the attention of many is now shifting to what 2021 might hold.

Retail Voice

Five ways contactless click and collect will drive customers back to stores

2020-12-08T05:00:00Z Paid for post by Ricoh

In what have been challenging times for most retailers, contactless click and collect offers them a safe way to entice customers back into shops. 

Retail Voice

Industry execs reveal what the new customer journey must look like

2020-12-04T06:00:00Z Paid for post by Critizr

Critizr recently interviewed 114 retail managers and senior leaders to understand how they have changed their customer journeys amid the pandemic. UK marketing lead Hazel Morton shares the top-line findings