Retail Voice

Retail Voice

Vote with your feet to put local retail into action

2021-05-14T06:35:00Z Paid for post by Arcadis

‘The high street is dead.’ How often have we heard this phrase and not just in recent times?

Retail Voice

Could stockless stores be the future of the high street?

2021-05-06T05:00:00Z Paid for post by Manhattan Associates

As retailers learn the lessons of the pandemic, the future could see a dramatic change in the traditional model, with stockless stores as the way forward, argues Alex MacPherson, director of solution consultancy and account management at Manhattan Associates

Retail Voice

Loyalty is up for grabs – five ways marketers can adapt to shifting shopper habits

2021-04-21T05:58:00Z Paid for post by Catalina

Getting to the heart and soul of what your consumers want is key. Catalina UK vice president and managing director Premal Patel shares five strategies that can help build genuine long-term loyalty with a personal touch

Retail Voice

Retailing in 2021 and beyond – what stores need to do better

2021-03-31T06:00:00Z Paid for post by iD Agency

The retail sector may have had a brutal 12 months but the time is right for companies to bounce back and set a new agenda, argues Marcus Fox, group managing director at iD Agile Retail.

Retail Voice

Retail’s pandemic: reflections on a year since lockdown

2021-03-29T10:57:00Z Paid for post by Objectivity

It’s been a little over 12 months to the day since the UK entered lockdown. Conrad Digan, independent consultant at Objectivity, looks back at a year unlike any other for the retail industry.

Retail Voice

Winning hand – how gift cards can boost your brand

2021-02-18T06:00:00Z Paid for post by Blackhawk Network

With home-working and online shopping now the new normal, Heather Rogers, senior director of ecommerce at Blackhawk Network Europe, believes the gift card market is a huge untapped source of revenue.

Retail Voice

How to empower consumers with frictionless self-service journeys

2021-01-29T06:00:00Z Paid for post by Diebold Nixdorf

Retailers today face many challenges. Consumption patterns have changed – and keep on changing – and Covid has only expedited this change process.

Retail Voice

Why store footfall control should be a top priority

2021-01-26T06:00:00Z Paid for post by GEZE

With managing store footfall more important than ever before, Adam Presdee, service director at GEZE UK, explains how technology can help retailers keep both shoppers and staff safe. 

Retail Voice

Five ways to drive a productive workforce

2021-01-13T06:00:00Z Paid for post by Fourth

Like hospitality, the retail sector has been turned on its head as a result of the pandemic, with everything about the way we work irreversibly altered.

Retail Voice

Google’s digital marketing predictions for 2021

2020-12-21T06:00:00Z Paid for post by Google

Equality, data ethics and the business impact of mobile apps are some of the topics on marketing agendas for 2021. Here Google UK leaders share their predictions for next year.

Retail Voice

The impact of the pandemic on jobs, stores and leases

2020-12-11T06:00:00Z Paid for post by TLT

The Covid-19 pandemic has been a real test of agility for retailers. The need to act quickly and make radical and difficult decisions has put a strain on many aspects of the industry.

Retail Voice

Understanding online customer behaviour is the key to a successful 2021

2020-12-09T06:00:00Z Paid for post by Summit

This year is nearly at an end and, while retailers are hoping for the best during peak, the attention of many is now shifting to what 2021 might hold.

Retail Voice

Five ways contactless click and collect will drive customers back to stores

2020-12-08T05:00:00Z Paid for post by Ricoh

In what have been challenging times for most retailers, contactless click and collect offers them a safe way to entice customers back into shops. 

Retail Voice

Industry execs reveal what the new customer journey must look like

2020-12-04T06:00:00Z Paid for post by Critizr

Critizr recently interviewed 114 retail managers and senior leaders to understand how they have changed their customer journeys amid the pandemic. UK marketing lead Hazel Morton shares the top-line findings

Retail Voice

Black Friday consumer trends shaping the future of retail

2020-12-04T06:00:00Z Paid for post by Google

After what’s been an unprecedented year in so many ways, it’s no surprise we’ve witnessed a particularly unprecedented Black Friday. 

Retail Voice

How retailers can use tech to maximise sales

2020-11-19T06:00:00Z Paid for post by Eggplant

Retail is cut-throat. In order to avoid more closures and layoffs, retailers need to implement the right tech to maximise sales and revenue, says John Bates, chief executive of Eggplant.

Retail Voice

Seven steps to successful customer-centric tech

2020-10-08T06:00:00Z Paid for post by Trust Systems

Retailers that focus on digital solutions and signage are better positioned to make a faster comeback and prosper in the months to come. Trust Systems’ Ben Dowson outlines seven key components and questions for retailers to consider.

Retail Voice

Will it be bells or balls for the 2020 Christmas peak?

2020-09-03T05:00:00Z Paid for post by JRNI

As the golden quarter approaches, we usually find that retail analysts start issuing predictions for the upcoming peak season. Unsurprisingly, these are slower coming through at the moment. Covid-19 has thrown out the rule book.

Retail Voice

How masks will instil consumer confidence in retail once more

2020-08-10T05:00:00Z Paid for post by Breathe Happy

Popping a mask into your pocket when you leave the house has quickly become the norm and now face coverings are helping retail get back on its feet, says Richard Mears, founder and CEO of Breathe Happy

Retail Voice

Six themes that will power future stores

2020-08-04T05:00:00Z Paid for post by Tata Consultancy Services

Retail stores have always been focused on delivering a great experience to their customers and building relationships that create long-lasting loyalty.