Retail Voice – Page 26
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Retail VoiceWhy store fulfilment is marketing's next great frontier
It’s time fulfilling stores was approached as a marketing challenge just as much as an operations challenge.
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Retail VoiceHow to unleash digital transformation’s full potential
When it comes to digital transformation across retail there is far more to consider than simply choosing your vendor and adding new technology.
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Retail VoiceRemastering the art of fulfilment
At its Exchange 2018 event earlier this month, Manhattan Associates explained how automation can create personalised experiences in the supply chain as well as in store.
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Retail VoiceFour ways to revolutionise CX with data capture tech
Jamie Dickinson, retail sales director for UK and Ireland at Datalogic, reveals the four areas retailers should be focusing on in 2019 to improve customer experience.
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Retail VoiceFive steps to digital transformation
There are five steps retailers need to take to make digital transformation possible and they are all about people.
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Retail VoiceCompensation claims offer cash injection for retailers
Nick Wood, lead partner for competition litigation at Grant Thornton UK, explains why more retailers are seeking third-party funding for financial claims.
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Retail VoiceFive new ideas for improving click and collect
Consumers expect a high level of service when they visit a store, yet many retailers are failing to deliver a truly exceptional click-and-collect service.
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Retail VoiceThe importance of place: The four types of UK town centre
How knowing your 'place' can help retailers to tailor their offers to different local catchments.
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Retail VoiceEcosystems present new growth opportunity for retailers
At a time when retailers are struggling to maintain relevance with customers, could ecosystems be the answer?
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Retail VoiceApprenticeships: Building the future retail workforce
The launch of three new retail-specific apprenticeship standards means businesses can acquire the skills they need for future success.
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Retail VoiceTop 20 money makers: the retailers driving profits
A tech strategy that frees up staff to ensure a customer-centric business can help retailers achieve profit growth.
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Retail VoiceOmnichannel thinking is jeopardising retail success
Customers are channel blind, favouring a consistent brand experience above all else, so why are retailers pretending otherwise?
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Retail VoiceThe future of payments – last impressions count
Retailers must revolutionise payments made in store to prevent painful customer experience in the final step.
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Retail VoiceHow to avoid delays on EU ecommerce orders post-Brexit
Geoff Taylor, managing director of AEB (International), explains how retailers can prepare for Brexit.
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Retail VoiceHow Amazon has created the future shopper
It may have just been pipped to the first trillion-dollar company post by Apple, but there is no doubting Amazon’s position as one of the most successful and innovative companies doing business right now.
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Retail VoiceCombat online generalists with services and specialism
In order to meet the increasing expectations of consumers, retailers must embrace the services revolution.
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Retail VoiceAre retail loyalty schemes still rewarding?
David Buckingham, chief executive of Ecrebo, which specialises in point-of-sale marketing solutions, shares his views on retail loyalty schemes.
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Retail VoiceHow do customers really feel about in-store tech?
Simon Fahie, managing director of global technology at ByBox, shares insights from the company’s latest research into shopper relationships with in-store technology.
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Retail VoiceTop 30 international retailers: why localisation is vital
While delivering exceptional customer services at every opportunity should be second nature in a home market, what becomes challenging is fulfilling this abroad.
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Retail VoiceTop trade mark tips for retailers operating in China
Rebecca Field, trade mark attorney at intellectual property (IP) specialist HGF, reveals what retailers should think about when it comes to trade marks in China.