Retail Voice – Page 9
-
Retail Voice
Five ways to boost customer retention in 2022
Yotpo UK managing director Jamie Clohesy has devised some simple strategies for retailers to turn casual shoppers into loyal customers.
-
Retail Voice
Will 2022 be the year retailers get real about the metaverse?
It’s high time retailers embraced the huge tech opportunities of the metaverse, otherwise they risk being left behind, warns Joost De Bot, vice-president and general manager EMEA at Jitterbit.
-
Retail Voice
The supply chain situation room: managing January returns
Retailers must ensure their returns experience is as slick as possible says Akash Gupta, chief technology officer at GreyOrange.
-
Retail Voice
How can ecommerce fight online fraud and cybercrime?
Online fraud remains a serious problem and is one that cannot be ignored, warns Alessio Damonti, deputy chief executive and head of sales and business development at Axerve.
-
Retail Voice
Testing 1, 2, 3 – reducing the risk of marketing messaging
Greg Petro, chief executive of First Insight, highlights examples where brands have misjudged the mood and harmed their reputation.
-
Retail Voice
It’s time to connect the dots between journeys, stores and operations
Mastering the detail in retail is key as we head into 2022, says Reint Jan Holterman, global product marketing manager for retail software at Diebold Nixdorf.
-
Retail Voice
Personalisation is now retail’s CX battleground – here’s how brands can stand out
Brands must tailor their offering to the consumer if they want to stay one step ahead, says David Morton, sales and solutions director at Arvato CRM Solutions.
-
Retail Voice
Four key considerations when approaching your sustainability journey
With sustainability now front of mind with consumers, Liam Downes, director of strategy and customer success at Tryzens, has four tips to help brands embrace this cultural shift.
-
Retail Voice
How to future-proof supply chain disruption
Retailers that take the lead and deal with supply chain issues ahead of time will reap the benefits, says Greg Petro, chief executive of First Insight.
-
Retail Voice
’Tis the season for peace, love and joy between brand and retailer
The Christmas period offers a ray of hope after another difficult year in retail, says Michael Greene, vice-president of growth portfolio at Criteo.
-
Retail Voice
Secret shopper: How five of the UK’s most innovative loyalty schemes are winning customer spend
What makes a loyalty programme genuinely pioneering and rewarding for customers? Reporter Nick Hughes went undercover for Retail Week to reveal their secrets.
-
Retail Voice
Five ways location data can ease the supply-chain crisis
Data is the key way retailers can minimise supply chain disruption, says Florence Broderick, chief marketing officer at Carto
-
Retail Voice
Climate agenda calls for more sustainable supply chains
Supply-chain sustainability is a key requirement for retailers, says Eddie Capel, chief executive of Manhattan Associates
-
Retail Voice
How to pave the path for success in retail media
Unlocking the potential of retail media requires careful planning, says Babs Kehinde, senior director of publisher development at PubMatic
-
Retail Voice
'Retailers must tackle increasing fraud cases in critical spending months'
Fighting fraud has never been so important as we head into the festive season, says Brian Flesk, head of retail at Hitachi Capital Consumer Finance.
-
Retail Voice
Four lessons for the new era of video
The way people engage with video online is changing. There are four key things brands need to know
-
Retail Voice
Consumer data: How to keep pace in the evolving beauty landscape
Retailers in the beauty sector must adapt to lockdown trends, says Magdalena Jablkowska-Citko, research director at Harris Interactive UK.
-
Retail Voice
Every day is now Black Friday – and retailers need to prepare
Retailers must protect themselves from online fraudsters as they approach the busiest shopping period of the year, says Brittany Allen, trust and safety architect at Sift.
-
Retail Voice
Capitalising on the golden quarter and beyond
With Black Friday and the Christmas period on the horizon, retailers will be gearing up for a surge in consumer spending, says Brian Flesk, head of retail at Hitachi Capital Consumer Finance
-
Retail Voice
Forging an unbreakable chain: How solving the supply chain crisis starts with identity
Retailers must embrace identity solutions to overcome supply chain issues, says Ian Lowe, director of marketing solutions for EMEA at Okta.