Retailers have been warned to invest in an alternative to static EPoS or risk losing out to the competition, according to a report by Nemea.
The survey measured the intentions of 227 retailers who account for more than 30,000 retail outlets in the UK.
The report also identifies that mobile point-of-sale and self-checkout has started to move out of the research and design stages and into stores as pilots. According to Nemea head of client relationships, Chris Hodge the key drivers for adopting multiple service points are customer demand and the opportunity to cut employee costs by reducing cashier headcounts.
'The competition will start to offer more of a range of service points and that will potentially mean a loss of business. Within the next two to three years we're going to see retailers going down that route,' said Hodge.
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