Analysis: How can fashion retailers soothe their rising returns headache?

Woman shown from the head down packaging up clothing next to a laptop

The returns headache for fashion was exacerbated over the Christmas period and is rising in line with online growth. How can retail tackle the issue head-on?

Returns have always been a pain point for retailers, but they have become even more of a problem over the past few months and years.

While the pandemic spurred an online boom, an influx of orders has subsequently left many retailers with an influx of returns.

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