All articles by Rebecca Thomson – Page 30
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Opinion
John Lewis plans IT investment drive and 50 new recruits
John Lewis is embarking on a programme of technology investment that will see the department store chain overhaul several of its core IT platforms.
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Opinion
Why Tesco is spending millions on its architecture
Tesco chief information officer Mike McNamara announced at last week’s National Retail Federation in New York that Tesco is spending around $100m on its store architecture.
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AnalysisBlockbuster Two Weeks Free Movies
Blockbuster is one retailer that’s not had an easy time of it over the last couple of years, as new services such as Lovefilm and streaming service Netflix are muscling in on its territory.
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AnalysisNRF: Why technology matters to retail
2012 will be a key year for retailers, with spending constrained and structural changes hitting hard. Retailers at this year’s NRF conference showed they’re tackling the hurdles head on, finds Rebecca Thomson.
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AnalysisRight technology, right time
Technology is no longer a back-office service – it’s driving sales and changing how people shop. Rebecca Thomson discovers what’s next for retailers at the NRF conference in New York.
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AnalysisAnn Summers
One of the criticisms often levelled at retail advertising is that retailers can falter in their ambition to do something different.
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AnalysisHow to win spend and inspire people
Customers might think they don’t want to spend, but they may just need some gentle persuasion. Rebecca Thomson finds out how to get people shopping when they think they don’t want to.
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NewsWaitrose to introduce contactless payments
Waitrose is rolling out contactless payments to all its stores this year as it looks to increase the number of ways customers can pay.
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AnalysisCo-op Big Deals within Easy Reach
January is always a time for the grocers to focus on deals, and the Co-op has become one of the most vocal this year in a bid to grab spend.
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AnalysisWhich are the most exciting emerging markets?
So where will you head off to in 2012? To help plan your international forays this year, Rebecca Thomson considers some of the most exciting emerging international retail markets in the most unlikely of places.
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AnalysisB&Q Winter Sale
B&Q’s latest marketing campaign is a central part of its biggest and longest winter Sale.
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NewsJohn Lewis revenue jump 10.6% as it posts record sales
Department store John Lewis revenue jumped 10.6% year-on-year over the last week as sales broke through the £130m mark for the first time.
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AnalysisReview of the Year 2011: 02. February
Mary Portas’ undercover Secret Shopper customer service programme resulted in an official complaint.
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AnalysisReview of the Year 2011: 03. March
Tesco’s attempts to go head-to-head with Asda’s Price Guarantee backfired after it was forced to issue a flood of refunds.
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AnalysisReview of the Year 2011: 04. April
April provided ample evidence of the structural changes hitting retailers throughout 2011.
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AnalysisReview of the Year 2011: 05. May
The polarisation of the retail market was a key theme in May.
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AnalysisReview of the Year 2011: 06. June
Sign up Source: Michael Walter/Troika John Lewis, Westfield Stratford City John Lewis hauls the sign for its new Westfield Stratford store into place. The store overlooks the Olympics site and in June, retailers and Westfield executives were in the final push to get everything ready for ...
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AnalysisReview of the Year 2011: 07. July
The gloom of June’s multiple administrations was compounded in the first week of July.
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AnalysisReview of the Year 2011: 08. August
It was a dark month for retail, against a violent and costly backdrop of the riots.