For all payment queries, including change of payment detail requests, please contact our customer service team +44(0) 20 3873 2847 (Monday to Friday 9:0am – 5:30pm GMT).

Pay via credit card?

You may have received an email regarding your Retail Week access.

This communication was sent to all our subscribers whose access will come to an end by 31st January 2018.

For uninterrupted access to our service subscribers will need to refer to the email for full details on how to take action. The email will provide you with a unique link that will recognise you as the account holder.

When you’re done, you’ll receive a sales invoice as confirmation of your renewal with Retail Week.

Not received the email?

Don’t worry, this just means your Retail Week subscription is not up for renewal yet.

If you would prefer not to wait for your access to expire in order to renew, then please contact our customer service team and we will be happy to help.

If you have any questions or concerns please contact us on +44(0)203 837 2847 or email