PROMOTIONAL RESEARCH
Consumers don’t think in channels and nor should retailers. Unified retail takes omnichannel further by breaking down channels and creating a shopping experience based on the customer’s own terms.
In this digital guide you will discover how to:
- Create a customer-centric culture
- Introduce key performance indicators
- Invest in the areas that are right for you
- Leverage your assets
- Collaborate with the best partners
Access Unified retail: A five-step guide to future-proofing your business, here
Salesforce, the Customer Success Platform and world's number one CRM company, empowers companies to connect with their customers in a whole new way. For more information about Salesforce (NYSE: CRM), visit: http://www.salesforce.com or engage with us on social media.
