More online retail – Page 5
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Opinion‘Accepting rocketing returns as “cost of doing business” is limp admission of defeat’
It’s too big and it doesn’t fit. A dress? A T-shirt? A pair of shoes? How about your returns percentage each year? Brian Kalms looks at how retailers can address the problem
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InterviewQ&A: THG Beauty’s Lucy Gorman on why the opportunities for growth are online
Retail Week talks to THG Beauty chief executive Lucy Gorman about the future of direct-to-consumer businesses, loyalty schemes and her time at the business
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Opinion‘If a buyer wants to pounce on Asos, they might prefer to move sooner rather than later’
Asos was back in fashion with the City today as its shares climbed on the back of a trading update, providing welcome encouragement that chief executive José Antonio Ramos Calamonte’s turnaround efforts are working.
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AnalysisStrategy spotlight: How AO is pivoting to profitable growth as Frasers Group snaps up stake
As Frasers Group snaps up a 19% stake in AO, the two retailers are “looking forward to realising the significant potential” of working more closely in partnership.
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Opinion‘Facial recognition is everywhere in China and people seem OK with it’
Returning to China, Retail Week analyst Hanna Hua shares her experience of how technology such as facial recognition, payments and robots is transforming shopping. Can such dramatic change be expected in the UK?
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AnalysisTrendyol: What we know about the $10bn ecommerce business backed by Alibaba
Turkish fast-fashion brand Trendyol, backed by Chinese giant Alibaba, made headlines this week with news of a £1bn buyout offer for online retailer Asos. At a time when most online players are reporting falling revenues as shoppers return to the high street, Retail Week gets to know more about the new entry into the world of online retail in the UK.
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InterviewQ&A: The Very Group’s Paul Hornby on integrating AI into the digital customer experience
The Very Group is in the midst of a tech transformation and by 2024 it plans to migrate most of its app and website to its new Skyscape platform which will help deliver customer experience changes “more frequently and faster than ever before”
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DataUK retail sales return to growth in April despite inflation
Despite pressure from inflation, UK retail sales rebounded in April, according to the ONS.
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AnalysisPets at Home: What will its world-beating pet care platform look like?
Pets at Home this morning unveiled a set of record results, boasting a 6.6% jump in sales to £1.4bn and delivering an underlying profit before tax ahead of guidance
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AnalysisTemu: The value-led ecommerce app with Shein and Amazon in its sights
Chinese-owned marketplace Temu has taken the ecommerce world by storm since launching last year but what do we know about the platform? As Temu finds its feet in the UK, Retail Week explores how it has been achieving rapid global growth
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DataOne in four online baskets abandoned at checkout costing retailers £32bn
One in four online transactions is being abandoned by customers at checkout amounting to £32bn in the last 12 months, according to the latest research from GFS and Retail Economics.
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AnalysisDigital-first operating model: Why you need it and how to build one
Globally, the retail industry invested $181bn (£145bn) in retail tech and digital improvements last year, but most retailers don’t feel like they’re getting bang for their buck
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AnalysisStrategy spotlight: Five ways TK Maxx’s off-price business model taps into consumer trends
The off-price retailer with an enviably agile business model, TK Maxx owner TJX Companies has just reported a 3% hike in net sales for Q1 and raised its full-year profit forecast. Our Retail Week analysts break down five ways the retailer is keeping up with demand and making the most of shoppers’ bargain-hunting missions
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AnalysisAs JD Sports streaks ahead of the competition, boss Régis Schultz plans to widen the gap
Less than a year after JD Sports went on an “extensive global search process” to find a new chief executive, Régis Schultz has broken the mould and taken the business to new heights after stepping into Peter Cowgill’s trainers.
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InterviewQ&A: OnBuy founder Cas Paton on becoming ‘Europe’s fastest-growing ecommerce business’
OnBuy’s founder and chief executive Cas Paton speaks to Retail Week about differentiating from other marketplaces, international expansion and plans to take the business to new heights
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AnalysisAre glory days over for Boohoo in the wake of Shein’s runaway success?
As both sales and profits slump for Boohoo amid the cost-of-living crisis in a highly competitive market, Retail Week looks at whether Boohoo can recapture its glory days in an era dominated by fast-fashion leader Shein
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AnalysisHow Asos is trying to arrest slumping sales and return to profitability
Following the report of further losses for Asos, Retail Week explores how the online fashion retailer has delivered on its previously pledged strategic targets to get back to an upward trajectory
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InterviewQ&A: Alibaba’s Roland Palmer on Brexit and what UK retail can learn from China
Alibaba’s UK general manager Roland Palmer speaks to Retail Week about how the marketplace giant is making a name for itself in the country despite challenges from Brexit, and where UK businesses can follow China’s example
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InterviewQ&A: Vinted marketplace CEO Adam Jay on the future of second-hand fashion
Retail Week spoke to Vinted marketplace chief executive Adam Jay about the platform’s expansion plans, resale market challenges, the importance of having no selling fees and how second-hand fashion will shape the future
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AnalysisStrategy spotlight: Five ways Ikea will drive long-term success in the UK
As the long-awaited Ikea store in Oxford Circus is set to open later this year, what can we expect from the Swedish retailer?