More online retail – Page 2
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Analysis
Cider: What you need to know about the fast-fashion brand challenging Shein
As the fast fashion sphere becomes more competitive than ever, Retail Week sheds light on rapidly rising fast-fashion brand Cider and why it’s giving Shein a run for its money.
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Analysis
How retailers can entice cash-strapped shoppers to spend in 2024
Shoppers may not be hitting the high street or splashing out on big-ticket items, but household spending has jumped sharply over the past year owing largely to price rises
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Analysis
Gen-AI cheat sheet for retailers: The tech trends to watch out for in 2024
Generative AI has exploded into the public consciousness in the past 12 months and impacted every sector of retail. But as AI adoption picks up pace, how can retailers prioritise where to invest to leverage the technology’s full capabilities? Retail Week explores three trends to watch out for in 2024.
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Innovation of the Week
French post office opens changing rooms for click-and collect-customers
Innovation of the Week is a subscriber-only series highlighting retail initiatives that have caught the eye of our team.
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Interview
Discount Dragon: Meet the pureplay brand setting the value sector alight
Emerging as a new player in the value market, Discount Dragon is striving to guarantee Brits a bargain. Boss Martin Higginson is co-founder and CEO of parent company Huddled.
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Data
Exclusive: eBay was most popular secondhand platform over Christmas
eBay has topped Vinted and Depop to be named the most popular secondhand platform in December 2023 as demand for pre-loved gifting surged over Christmas.
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Analysis
Stores vs online − which won the wallets of Christmas shoppers?
Retail saw a stores renaissance in 2023, as many shoppers returned to bricks and mortar following a surge in online shopping during the pandemic.
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Data
Merry click-mas: Top 50 most-visited retail websites for Christmas
To understand how retailers fared online over the crucial golden quarter, we teamed up with Similarweb to track how many visits the biggest retail websites in the UK received from Black Friday to New Year’s Eve
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Supplier Insight
AI-enhanced CX: Four retail disruptors making it happen
Secret Sales, Cotton Traders, Love the Sales and 77 Diamonds reveal how they have invested in AI, what the results have been and where they plan to go next with the technology in 2024
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Analysis
The top retailers for CX as voted for by UK shoppers
Marks & Spencer and eBay are among the businesses named by consumers in Retail Week’s How They’ll Spend It 2024 report for offering the best shopping experiences.
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Analysis
The stories that rocked retail in 2023
2023 was frequently a tough year for retail. From the ongoing cost-of-living crisis to the travail of the pureplays and the collapse – and rebirth – of a much beloved high street institution, here are the stories that shook the industry
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Interview
Q&A: Ann Steer on reinventing Freemans in a year of ‘aggressive’ transformation
Freemans chief executive Ann Steer speaks to Retail Week about a year of “aggressive” change for the business following the move that transformed Freemans from a traditional mail-order catalogue business to a modern digital department store
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Interview
Q&A: Deliveroo’s Eric French on becoming more than just a takeaway platform
Following the unveiling of Deliveroo’s new non-food delivery platform, chief operating officer Eric French speaks to Retail Week about what the new service can offer customers, its new partnerships and becoming a destination for last-minute Christmas gifts
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Supplier Insight
AI and Marketing: Three Secrets to Success
Unlock the power of AI in your marketing strategies. Discover three secrets to success with AI and transform your ecommerce marketing. By Carl Bleich, head of content, Bloomreach.
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Analysis
Customer 2024: Three trends shaping the digital strategies of H&M, Nike, Ikea and more
As customer expectations continue to rise, retailers must make every online touchpoint count. Building on consumer research, we explore where retailers are already investing to stay ahead of the curve – and what trends will stick.
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Interview
Q&A: Castore boss Tom Beahon on the next steps after raising £150m
As Castore announced today that it has raised £150m in new capital investment, co-founder and chief executive Tom Beahon speaks to Retail Week about the sportswear retailer’s meteoric rise and expansion plans, the importance of global partners and the key to success moving forward
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Analysis
TikTok Shop: three retailers nailing social commerce
Over 1.5 million UK businesses are now on the TikTok app, and the brand reports that the number of merchants joining its ecommerce platform is growing “rapidly”. We spoke to three social-savvy businesses that have made a success of it.
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Analysis
Black Friday: Sales decline despite ‘buzz’ on UK high streets and marketplaces
Store footfall was down 1.6% across UK retail destinations while Barclaycard transaction volumes declined 0.6% year on year. In contrast, total gross sales for major marketplaces via CommerceHub increased by 18% on 2022
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Analysis
Retail Horizon 2024: Industry
Retail Horizon 2024 is Retail Week’s exclusive strategic toolkit for subscribers.
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Interview
Q&A: Abbott Lyon chair Gareth Jones on the jewellery retailer’s unique proposition
Following the opening of Abbott Lyon’s debut pop-up store, chair Gareth Jones speaks to Retail Week about the meaning of affordable luxury, the retailer’s competitive advantage, expectations for the peak trading period and where stores fit into its future