All Loyalty schemes articles
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News
Boots sales rise as market share increases for 12th consecutive quarter
Boots has reported growth in both in-store and online sales in the three months ending February 29, 2024, as it delivered a retail market share growth for the 12th consecutive quarter.
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News
Co-op makes membership prices available for ecommerce customers
The Co-op has today announced that its members will now have access to membership prices for online deliveries from its ecommerce website.
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News
Tesco forced to change Clubcard logo after losing Lidl legal challenge
Tesco has been told to stop using its Clubcard Prices logo after it lost a long-running legal battle with discount rival Lidl.
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News
Exclusive: More than half of shoppers think supermarket loyalty prices are a scam
The majority of the British public believes that supermarket loyalty prices are a scam and that original prices have been doctored to make discounts look better, Retail Week can reveal.
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Analysis
Revealed: What shoppers really think about supermarket loyalty schemes
Supermarkets have flooded the market with next-generation loyalty schemes to give back to their customers – but do shoppers actually think of them as a reward? And after speculation about their value, do they trust that the prices they see are genuine?
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News
Young Minds: ‘The most successful brands we work with are the ones leaning into young people’
UNiDays head of wellbeing Alex Smith, speaking on the ‘Young minds: Future of Loyalty’ panel at LIVE 2024, has said that the most successful brands are the ones leaning into the needs of young people.
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News
Tesco to display unit prices alongside Clubcard offers in stores
Tesco will now show Clubcard Prices per unit alongside the total price in a move the grocer said it had been “planning to do for some time,” according to UK chief executive Jason Tarry.
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Retail Voice
Discover the top trends on grocery shoppers’ lists
From subscriptions to seamless checkouts, Worldpay’s Pinar Koygun takes a look at what is ticking grocery shoppers’ boxes.
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Analysis
What ‘Next Level’ Sainsbury’s means for your 2027 shopping trip
In 2024, Sainsbury’s boss Simon Roberts doubled down on his ‘food first’ strategy and outlined a host of new promises to enhance the customer experience. Put yourself in the position of a loyal Sainsbury’s shopper, how will these promises impact your shop three years into the future?
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News
Competition watchdog investigates supermarket loyalty schemes
The Competition and Markets Authority has started a probe into grocers’ loyalty pricing schemes as part of its work to address cost-of-living pressures in food retail.
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News
The Fragrance Shop sales surge in 'exceptional' Christmas
The Fragrance Shop has posted a record-breaking Christmas as sales surged in the 13 weeks to December 31, 2023.
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News
Co-op targets 8 million members after scrapping loyalty scheme
C-store specialist Co-op has unveiled new targets of having 8 million members and increasing its share of the quick commerce market, as part of wider changes to its membership scheme rolled out today.
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Innovation of the Week
Carrefour teams up with Netflix to enhance loyalty programme
Innovation of the Week is a subscriber-only series highlighting retail initiatives that have caught the eye of our team.
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Opinion
‘Big changes at Sainsbury's hint at next strategic phase’
As Sainsbury’s prepares for a strategy update to the City at the start of next month, some big developments hint at what may be expected
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News
Co-op scraps rewards scheme in favour of members-only price cuts
The Co-op is set to scrap its 2p for every £1 spent rewards scheme in favour of a “significantly increased” number of member-only prices and deals across the business.
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News
Tesco launches first double Clubcard points event in a decade
Tesco has launched its first double Clubcard points drive in over a decade.
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News
Superdrug cuts up to 50% off its own-brand prices
Superdrug has announced up to 50% price cuts across a range of everyday items, from healthcare products to cosmetics, as it looks ”to make everyday more affordable for shoppers.”
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Analysis
M&S seeks better bang for its buck on digital investment
Marks & Spencer reported that in the year ahead, “we expect to see a return of stronger online growth” – so where is it placing its bets for digital investment? And what does it want in return?
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Retail Voice
Beyond the price tag: winning loyalty from younger shoppers
When it comes to boosting long-term loyalty among younger shoppers, it’s not all about promotions and pricing, as American Express’ Dan Edelman explains
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News
Superdrug rolls out Black Friday offers to loyalty card members
Superdrug has launched a range of Black Friday offers with early access for its Health and Beautycard members.