Thursday 10th October, 8:30am - 10:30am, Central London
The continued rise in ecommerce has placed enormous importance on the final mile. As the consumer’s last touch point, leaving a good impression all hinges on getting this right.
A great experience gives the consumer another reason to shop with a retailer again in a crowded competitor market. Getting it wrong could not only result in losing that customer, but could also see them telling their friends and family on social media.
This breakfast will look at which last mile solutions retailers are employing to deliver on customer expectations and ask what results they are delivering.
What’s more, breakfast is on us.
Tiffany Gumbrell - Tiffany.Gumbrell@Retail-Week.com