Marks & Spencer UK like-for-likes edged up 0.3% but sales from the retailer’s relaunched website fell 8.1% over its first quarter.
Marks & Spencer boss Marc Bolland has denied there are problems with its new online platform and pledged web growth in time for peak trading.
Reduced promotions and a customer shift towards ‘better’ and ‘best’ product helped Marks & Spencer make progress in the key clothing category in the first quarter.
Debenhams has launched its CVA proposal and revealed trading has continued to suffer, with like for likes spiralling in the six months to March.
The opening of a new Galeries Lafayette department store on Paris’ Champs Élysées is a lesson in what is possible in creating a point of difference.