The IMRG Capgemini Online Retail Index tracks the ecommerce performance of more than 200 retailers across the UK. The figures have been published every month since April 2000 and track all online sales, defined as transactions that are completed fully, including payment, via interactive channels. Online sales have built steadily in the UK since the index was launched at the turn of the millennium, but the onset of the coronavirus pandemic in 2020 turbo-charged ecommerce, as an increasing number of consumers purchased goods through digital channels.
Ecommerce sales grew at the slowest rate on record in January as retailers battle the ongoing cost-of-living crisis and rising inflation.
Black Friday sales are likely to be down this year against strong comparables in 2020.
Online retail sales in July continued their declining trend seen throughout the summer, although the drop eased somewhat compared with previous months.
Experts have said changes to consumer behaviours driven by the pandemic, combined with the shifting date of the event, could hamper sales at this year’s Amazon Prime Day.
Online sales recorded their biggest drop in volume ever last month, though online spending remains significantly higher than pre-pandemic levels.
Online retail sales reported positive growth in April despite the easing of restrictions, although sales did decline on a month-by-month basis.
Royal Mail is set to pilot Sunday deliveries of orders from retailers amid the growing ecommerce boom.
Online sales growth has stayed strong in February as lockdown shopping habits continued.
Retail Week’s inaugural Ecommerce 2021 report surveyed 1,000 UK shoppers to find out how they start their online shopping journeys and where SEO fits in, their key drivers to spend and which retailers offer the best online UX.
Online sales growth reached its highest level in more than a decade last year as the Covid-19 pandemic spurred a shift in shopping habits.
Retailers’ promised delivery time is longer than ever before this year, which could derail shoppers receiving online orders ahead of Christmas.
Online sales rocketed last month to deliver the highest growth in more than a decade, boosted by the impact of lockdown and Black Friday promotions.
Sales may have been down on Black Friday and Cyber Monday, but don’t be fooled into thinking the discounting event was a damp squib. Grace Bowden reports.
This year’s Black Friday is off to a slow start as non-essential store closures across much of the UK have seen payment volumes decrease year-on-year.
Ecommerce sales in the UK had their strongest year-on-year growth since June as golden-quarter spend was brought forward and much of the UK was plunged back into lockdown.
It’s been a year fraught with difficulties and challenges almost from the outset, and now another huge test is looming for retailers.
Deals are already under way for Black Friday 2020, which is predicted to be a bumper event for online retailers. Retail Week tracks the promotions being run by the UK’s biggest retailers this year.
While more lockdown restrictions were introduced across the UK in September, online sales growth normalised to pre-Covid levels.
Multichannel retailers led the way as online sales soared in the week beginning June 15, despite stores reopening their doors to the public.
Already under enormous pressure before the arrival of the coronavirus pandemic, the high street has taken another battering. What will it look like as the crisis subsides?