Customer

Get inside the mind of the new shopper with all the latest news, analysis, data and video

Our top reads on the retail customer

  • Tesco and Morrisons reinstate rationing as stockpiling concerns mount

  • Consumer 2021: Right messaging is critical to drive growth, say retailers

  • Ian Shepherd: ‘Don’t wall off data inside the marketing department’

  • Consumer confidence climbs in September but new restrictions loom

  • Consumer 2021: Five ways to get the future shopper spending more with you

  • 100 days since stores reopened: 10 key lessons retailers have learned

Explore: The retail customer

shoplive-pr

Analysis

Consumer 2021: Five ways to get the future shopper spending more with you

2020-09-24T07:11:00+01:00By Victoria McDermott, Epsilon-Conversant Reputation.com This Place and VMLY&R

The way people shop has undergone a total transformation this year with retailers having to take heed and step up. Retail Week scrutinises the business characteristics required by retailers to cater for the new consumer.

Primark Birmingham

Analysis

100 days since stores reopened: 10 key lessons retailers have learned

2020-09-23T16:03:00+01:00

Today marks 100 days since retailers were allowed to reopen their stores following lockdown – and the retail landscape has changed dramatically. Retail Week analyses the key lessons retailers have learned since June 15

shutterstock_1402054316

Analysis

Consumer 2021: How to better serve the new ethically aware consumer

2020-09-23T06:00:00+01:00Promotional research for Epsilon-Conversant Reputation.com This Place and VMLY&R

As consumers increasingly turn to retailers that align with their social, political and ethical values, how should brands be reacting to this sea change in attitude?

Dynamic supply chains: Winning strategies designed for tomorrow’s consumer today

Dynamic supply chains: Winning strategies designed for tomorrow’s consumer today
  • Better understand key factors influencing consumer spending and customer experience in a post-pandemic world
  • Discover the role of data-driven insight in readying retail for a post-Covid future
  • How to navigate your supply chain through recovery and beyond
FIND OUT NOW

Trending

shoplive-pr
Analysis

Consumer 2021: Five ways to get the future shopper spending more with you

By Victoria McDermott, Epsilon-Conversant Reputation.com This Place and VMLY&R

How Well Do You Really Know Your Consumer session index
Events

Consumer 2021: Right messaging is critical to drive growth, say retailers

Promotional research for Epsilon-Conversant Reputation.com This Place and VMLY&R

  • Consumer 2021: How must retailers adapt to changing customer journeys?

  • Consumer 2021: Five ways to get the future shopper spending more with you

  • Consumer 2021: Right messaging is critical to drive growth, say retailers

Advertisement