News: The retail customer
Explore: The retail customer
Opinion
Peter Williams: ‘To fully restart retail we need a return to pre-Covid behaviour’
When asked my views about looking forward for retail, the honest answer is: “I’m really not sure that I know.”
Analysis
Live updates: Retail’s big reopening as Covid restrictions ease
The lights are being turned on again, three months after many stores went dark for the third lockdown as Covid gripped the country.
Analysis
Very Group and Gousto reveal CX investments
The Very Group’s chief marketing officer Carly O’Brien and Gousto’s chief technology officer Shaun Pearce will reveal their biggest successes from the past 12 months and their plans for the coming year in our ‘Lean retail machines’ virtual event today. Register to watch live at 3.30pm today.
Six groundbreaking ideas to revive the high street
As non-essential shops reopen, Retail Week looks into what can be done to breathe new life into high streets:
- How high streets and stores can adapt to serve people’s needs throughout the day
- Smart collaborations between retailers can help make high street shops "more energising"
- Town centres should "create a brand around" what their USP is
