Customer

The latest news, analysis, data and video about the retail customer.

Our top read on the retail customer

Man shaving

Analysis

DTC: How to nail it for brands – and retailers

2020-08-04T05:00:00+01:00

Already a huge growth area in retail, direct-to-consumer (DTC) sales were sent into overdrive over the past few months when stores were forced to close around the world. 

Explore: The retail customer

Bromley high street 2020

Analysis

Data: Week seven of trading post-lockdown – the data you need to know

2020-08-03T15:57:00+01:00By

Footfall across all shopping destinations in the UK inched up marginally last week due to a combination of mandatory face masks in stores and the unpredictable weather conditions.

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Data

Coronavirus Consumer Pulse: Online traffic rebounds after face mask rule

2020-08-03T06:00:00+01:00By ,

Amid the coronavirus crisis, it has arguably never been more important, nor more difficult, for retailers to understand their customers.

Subdued Germany WRC

Analysis

Dispatch: German shoppers stay local in fightback against coronavirus

2020-07-31T05:00:00+01:00By Mirko Hackmann

As coronavirus takes its toll on economies and businesses across the globe, Retail Week brings you regular dispatches from international retailers and experts who provide their insights into how they are coping with the pandemic.

How They’ll Spend It – The shopping priorities of UK consumers post-pandemic

How They’ll Spend It – The shopping priorities of UK consumers post-pandemic

Everyday lives have been turned upside down – and so has the retail landscape. The majority of us have reprioritised and changed the way that we shop and spend. But what were the most significant changes to shoppers’ behaviour and spending habits? And with non-essential stores now reopening, which of these new shopper habits will stick? Access your free report to uncover:

  • The major changes shoppers have made to their spending habits – and which are likely to stick
  • How shoppers are reprioritising spend within each category
  • What the top 10 influences on spend are in the coming 12 months
  • What the key priorities are for retailers as stores reopen
FIND OUT NOW

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